IT Support Apprentice
il y a 6 jours
Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.
**About the role ️**
Our Corporate IT team is responsible for providing the most robust, performing, secure, sustainable and carbon savvy IT infrastructure and experience to all Vestiaire Collective employees. Our corporate IT team also plays a critical role in some global initiatives that rely on IT infrastructure such as moving offices, setting up new warehouses, connecting new digital tools. We are looking for an IT Specialist Apprentice to support our people and successfully achieve these missions.
**What you will do \uD83D\uDC5C**:
- Processing of internal client requests (changes, incidents)
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Responding in a timely manner to service issues and requests
- Providing technical support across various departments and global locations
- Onboarding new employees on a regular basis
- Monitoring of critical IT systems and tools, ensuring high availability at all locations
- Stock management of laptops and peripherals
- Use and develop the knowledge base (Wiki)
**Who you are**:
- Currently preparing a degree (Bachelor, Licence or other)
- Support: Experience using a ticketing tool Excellent interpersonal skills
- Excellent written and oral expression, you will be in direct contact with French and English speaking teams globally - you must be operational speaking English, French is a plus.
- Customer service spirit Desire to work as a team Rigor, ability to organize.
Preferred rhythm: you will be able to be at the company for a full week or a full month at least.
**What we offer**\uD83C\uDF81
A meaningful job with an impact on the way people consume fashion and promote sustainability
The opportunity to do career-defining work in a fast-growing French-born scale up
The possibility to work as part of a globally diverse team with more than 50 nationalities
Two days to help Project - reinforcing your activist journey and volunteer for an association
Significant investment in your learning and growth
Competitive compensation and benefits package
As full member of our entrepreneurial project, you will be eligible to free shares
**Vestiaire Collective is an equal opportunities employer**
**Beware of Scams
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