Strategic Account Manager Emea

il y a 3 jours

France Arrow Electronics, Inc. Temps plein

**Position**: Strategic Account Manager EMEA (m/w/d)
**About SiliconExpert**

Since 2000, SiliconExpert helps you make better data-driven decisions with a human-driven experience. Over 500 electrical, software and data engineers handcraft our component database of more than one billion parts to deliver the most comprehensive and current tools in the industry. Customers globally use our solutions to manage risk, avoid redesigns, and mitigate obsolescence in innovative industries such as consumer electronics, telecommunications, automotive, medical, and aerospace. SiliconExpert's customers include leading commercial and government OEMs, top-tier authorized distributors, contract manufacturers and component suppliers. Whether it’s a design engineer or financial expert, supply chain management or procurement manager, SiliconExpert is a complete components data intelligence solution for organizational alignment, efficiency, collaboration, and optimization.

**What You’ll Be Doing**
- Manages accounts to ensure positive customer experience, sustained and enhanced customer relationships, and revenue growth within accounts.
- Handles renewals, relationship development, training, and upsells, leveraging solutions, services, and new offerings.
- Proactively consults and provides renewal and growth quotes to customers to understand their requirements and ensures orders are properly processed.
- Tracks non-renewal, pending, and lost renewals including reasons for cancelation.
- Supports assigned client base and responds timely to customer inquiries and promptly follow-ups on customer related issues.
- Responsible for meeting/exceeding assigned renewal rate and retention targets.
- Creates selling opportunities within assigned customers through a sales plan and process.
- Develops an understanding of the customer’s needs and the customer’s decision-making hierarchy to proactively assess, clarify, and validate customer needs on an ongoing basis.
- Conducts calls to develop new revenue streams with existing customers by using cases and ability to communicate solution values of products and services.
- Clearly understands all product offering, subscription, and renewal licensing models.
- Executes on solutions selling through knowledge offerings. Grows profit and maximizes margins by selling value-added, long-term solutions.
- Collaborates with Sales, Marketing, Channel, and technical teams to share, develop and build global market intelligence including information related to customers, market trends, supply and demand.
- Conducts quarterly business review virtual visits with at least 50% of accounts.

**What Are We Looking For?**
- Previous Account Manager or Customer Service Representative experience.
- Previous software customer support experience preferred.
- Excellent communication skills, both written and verbal, in German and English.
- A customer-focused mindset, with the ability to build and maintain long-term relationships.
- A self-motivated and structured work style,
- Strong problem-solving skills, with the ability to remain professional and solution-oriented even in challenging situations.
- Willingness to travel (up to 50%)

**What is in it for you?**
- Attractive employee compensation package - salary consists of base and variable compensation
- Reliable & trusting work environment
- Remote employment contract
- Cooperative team with flat structures and communication
- Professional and personal development

LI-OK1

LI-Remote

**Location**: DE-Germany - Remote

**Time Type**: Full time

**Job Category**: Sales

  • Strategic Account Executive

    il y a 3 semaines

    France neuco Temps plein

    Strategic Account Executive – France (Remote)About the Role:This strategic commercial role is focused on driving revenue growth and customer success across a portfolio of enterprise accounts. The successful candidate will manage the entire account lifecycle - from onboarding to renewals - while identifying upsell and expansion opportunities. There's a...

  • Strategic Account Executive

    il y a 3 jours

    France neuco Temps plein

    Strategic Account Executive – France (Remote) About the Role:This strategic commercial role is focused on driving revenue growth and customer success across a portfolio of enterprise accounts. The successful candidate will manage the entire account lifecycle - from onboarding to renewals - while identifying upsell and expansion opportunities. There’s a...

  • Strategic Account Executive

    il y a 3 semaines

    Remote, France GitLab Temps plein

    GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our...

  • Strategic Account Partner — Remote Europe

    il y a 2 semaines

    Tremblay-en-France Medium Temps plein

    A leading software solutions company is seeking an Account Partner to manage a portfolio of enterprise clients in France. In this fully remote role, you will act as a strategic advisor, driving account growth and customer satisfaction. The ideal candidate will have proven experience in account management and strategic sales in a B2B environment, alongside...

  • EMEA Sales Director – Mobile Data Networks based France

    il y a 3 jours

    france Chronos Consulting Temps plein

    Job Description Our client is a leading, global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet. They are looking for a hands-on Sales Director for EMEA. This is a full-time, permanent, remote role, based anywhere in Europe....

  • Account Manager B2B — Strategic Clients

    il y a 3 jours

    Rue du Sentier, Paris, France Coachello Temps plein

    At Coachello, we help organizations transform the way they develop their people through a unique combination of human coaching and AI. As we scale, we're looking for a highly strategic Account Manager to support, grow, and elevate some of our most important clients.This role sits at the heart of Coachello's mission. You'll work with CHROs, HR Directors,...

  • Enterprise Customer Success Manager, EMEA

    il y a 2 jours

    France Jobgether Travail à distance Temps plein

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Enterprise Customer Success Manager, EMEA in France.This role offers a unique opportunity to shape and scale customer success across a high-growth, AI-driven technology environment. As a founding member of the EMEA customer success team, you will own the full...

  • Enterprise Customer Success Manager, EMEA

    il y a 12 heures

    France Jobgether Travail à distance Temps plein

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Enterprise Customer Success Manager, EMEA in France.This role offers a unique opportunity to shape and scale customer success across a high-growth, AI-driven technology environment. As a founding member of the EMEA customer success team, you will own the full...

  • Sales Director Emea

    il y a 2 semaines

    France Arrow Electronics, Inc. Temps plein

    **Position**: Sales Director EMEA (m/w/d) **About SiliconExpert** Since 2000, SiliconExpert helps you make better data-driven decisions with a human-driven experience. Over 500 electrical, software and data engineers handcraft our component database of more than one billion parts to deliver the most comprehensive and current tools in the industry. Customers...

  • Strategic Account Executive

    il y a 2 jours

    Remote, France GitLab Travail à distance Temps plein

    GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our...