Sales Administration Assistant

**ABOUT BYREDO - "Beauty can be many things to many people. Our job is to inspire people to be themselves."_ Ben Gorham, Founder and Creative Director of Byredo. The European luxury brand BYREDO was founded in Stockholm in 2006, with an ambition to translate memories and emotions into products and experiences. BYREDO creates and develops a range of products such as fragrance and make-up but also Byproduct, the brand category for any non-beauty projects. BYREDO is reinventing the world of luxury through a new approach, where creation is led by emotions, expressing a full and limitless brand universe. BYREDO is sold in more than 40 countries in a very high-end exclusive network worldwide, with a growing presence online and a strong focus on Ecommerce activities. We believe that through creativity, we’re able to develop timeless products, both meaningful and inspirational, to people and their lives. We believe that only great people can design & bring those beautiful projects to life. We believe in talents vs profiles, in experience vs education, in diversity vs boundaries. We believe that only powerful teams can lead together the growth of the company, and therefore, we are highly committed to our people. At BYREDO we come as we are, with the intention to learn from each other and go beyond business objectives. **ABOUT THE JOB** We’re looking for a **Sales Administration Assistant** who will report to our Sales Administration Manager. As a fast-growing brand, we’re facing several challenges in terms of increase of customers and orders, creation and update of order forms, and products registration. We really need to strengthen our Sales Administration team by finding a rockstar expert in customer services who will be able handled and followed the orders of the customers who will be at his charge. As a member of our amazing Sales Administration team, you will collaborate with internal partners to gather information about incoming products and share customer’s needs. **WHAT YOU WILL DO** **Management of client portfolio** - Enter orders in our ERP (Navision) and ensure they are being processed, in accordance with quantities allowed by market and available stocks. - Send confirmation to clients that their orders have been received and processed - Follow order preparation and collection with Warehouse management. - Invoice orders - Handle post-delivery litigations and complaints - Track outstanding invoices, remind of payment deadlines, follow-up and monitor lettering with our Accounting team. **Reporting and Administration** - Verify prices and commercial conditions in order coupons and in Navision - Manage, follow and classify sanitary registration documents specific to one geographical zone - Report regularly to commercial and finance teams on current activities and issues. - Gestion d’un portefeuille de clients. - This is a non-exhaustive list._ **Your key interlocutors for all of the above**: **Internal**: - Demand planning team - Supply team - Commercial team - Marketing team - Accounting team **External**: - Customers - Warehouse management - Ecomundo (Regulatory Service) - Chamber of commerce **WHAT WE’RE LOOKING FOR IN OUR NEXT TEAM MEMBER** - You are ready to challenge the traditional ways of doing. - Your interpersonal and organization skills, along with a solid sense of rigor, will pave the road to success in this job. - Not only you are proactive and able to adapt easily to any situation, but you are also able to work in autonomy. - Bonus points: you are a food lover, especially pastries **WHAT WE EXPECT YOU TO BRING TO BYREDO** - You have a degree in Management, Supply Chain or International Business. - You have a proven experience in Export Sales Administration of at least 3 years, ideally in the Cosmetics sector (Beauty and/or Fragrances). - You are proficient in Microsoft Office, especially Excel. - You ideally have used incoterms and Navision (our ERP) in your past experiences. - You are familiar with customs regulations and sanitary registration for products. - You are fluent in English and French. **OUR COMMITMENT TO YOU** - We will onboard you in our fantastic sensorial adventure. - You will work in a flexible and agile working environment, surrounded by great people. - We strongly encourage test & learn mindsets. - You will be able to know your impact and measure your success. **This is a temporary position of 6 months.** **Please make sure to send your CV in English.**A PROPOS DE BYREDO** La maison de luxe suédoise BYREDO est fondée en 2006 par Ben Gorham comme projet créatif autour des odeurs et de la mémoire. BYREDO cherche à réinventer le monde du luxe de par son approche, où la création est menée par les émotions, laissant s’exprimer un univers de marque à la fois complet et infini. Se démarquant par son élégance contemporaine, son esthétique épurée et le soin tout particulier apporté à la fabrication, le catalogue BYREDO est co