International Ops Internship
il y a 4 jours
**ABOUT US**
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
We have a global fleet of over 3,000 vehicles. In addition our platform hosts the campervans and motorhomes of countless individual and professional owners. Our vision is to become the world's No.1 road trip provider by continuing to expand - both vertically and geographically.
Indie Campers operates across the US in Los Angeles, San Francisco, Las Vegas, Denver, Salt Lake City, Phoenix, Orlando, and Miami, and in Europe in Germany, France, Spain, Italy, Portugal, Ireland, England, Scotland, Switzerland, Iceland, Sweden, Austria, Netherlands, Belgium, Sweden, Croatia, Norway, and has pick-up centres in more than 50 cities.
**THE ROLE**
We are looking for university students who are seeking a genuine work experience, a vocational placement or an internship located in one of our depots in Europe.
As an International Operations Intern, you'll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step
**WHAT WILL YOU WORK ON?**
**Front-office activities**:
- **Customer service and sales**:Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
**Back-office activities**:
- **Operations handling**:Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
- **Quality control**:Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
- **Support activities**:Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.
**WHO ARE WE LOOKING FOR?**
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
- You are fluent in English, have a work permit and a valid driver's licence (mandatory);
- You like international environments and meeting new cultures;
- You possess a natural talent for connecting with people and have a strong customer service orientation;
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
- You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.
**THE INDIE COMMITMENT**
- All internships are compensated, the amount depending on location, country, and region (accommodation is not included);
- Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
- International opportunities and possibility of integration in Indie Campers after the internship.
**_Are you ready to Go Indie?_
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