Database Administrator

**Company Overview**:
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually

anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

**What You'll Do**:
Our Engineering & Tech Operations team builds and operates complex solutions for global business challenges that cross cultures, legal jurisdictions, and impacts millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

As a Database Administrator at DocuSign you will work with a group of like-minded peers to help support the existing database infrastructure, while designing the next version of the infrastructure. We have no down time and demand very high availability from our system (we strive for five 9s). When not supporting the existing systems, you will help collaborate with engineering, architecture and product management to create the next great platform features that will drive impact. You will share in an “On Call” rotation to support the platform 24X7. We are pushing the boundaries of what’s possible with SQL server and this position will push your SQL skills to the next level.

This position is an individual role, reporting to the Senior. Manager, Software Engineering, Infrastructure and is designated Flex (Hybrid).

**Responsibility**Provide database monitoring & support of multiple 24/7 Enterprise SQL Server AlwaysOn availability groups; by troubleshooting issues as they occur, responding to user questions, carrying out data requests and resolving problems-
Develop database solutions by designing proposed systems; defining database structure and functional capabilities, security, back-up and recovery specificationsEnsure all database systems meet (RPO & RTO) policiesParticipate in CIS, ISO, STIG, PCI & IRAP information security compliance work as neededMaintains DBA knowledge base and creation of Standard Operating Procedures as necessaryWork with the engineering team to design and optimize SQL solutionsWork with the operations team to manage, install and configure servers in multiple data centers around the worldParticipate in an “On Call rotation” after-hours and at weekendsUpdates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations

**What You Bring**:
**Basic**Experience as a SQL Server administrator and Production Support DBA, experience with SQL 2016, 2017 & 2019. Experience with Azure SQL Managed Instances is a plusHands-on experience administering AlwaysOn availability groupsUnderstanding of server setup and configuration for optimal resource usageProven ability in database monitoring, performance tuning, troubleshooting, and capacity planningGood knowledge of optimal database design

**Preferred**In depth knowledge of backing up, restoring, and moving SQL databases along with the ability to plan and implement sophisticated Disaster Recovery strategiesExperience using SolarWinds SQL Sentry to monitor, troubleshoot and resolve performance issuesHigh level knowledge of Windows and Windows security and how they affect SQL ServerPossess a strong understanding of database theories, principles, and best practicesExcellent analytical and problem solving skillsExcellent written and verbal communication skillsBe self-motivated, able to work independently as well as collaboratively. A strong team playerKnowledge of PowerShell scriptingExperiencing administering servers with Windows Server Core operating systemExperience in setup, configuration and maintenance of Azure Managed Instances is a plus

**Life At DocuSign**:
**Working here**

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

**Accommodation**

**Our global benefits**:
**Paid time off**:

- Take time to unwind with earned days off, 10+ paid holidays, volunteer days and other