Customer Success Manager
il y a 6 jours
**About the Role**:
We are seeking a proactive, strategic, and data-driven Customer Success Manager to deliver a superior experience for FuturMaster clients. You will be the trusted partner guiding customers to achieve success, maximize the value of our solutions, and foster strong, long-term relationships using actionable insights.
**Key Responsibilities**:
- **Be the Customer Champion**: Define success metrics and track their achievement using data analytics. Ensure smooth project implementation, acting as the voice of the customer internally.
- **Data-Driven Engagement**: Leverage data to gain deep insights into customer operations, performance metrics, and evolving needs, tailoring solutions to boost efficiency and success.
- **Personalized Customer Strategies**: Understand customers’ challenges and business strategies, using data trends to propose impactful improvements.
- **Drive Innovation**: Keep customers informed about new features and ensure they leverage the latest advancements. Use data to demonstrate ROI and benefits of upgrades.
- **Foster Collaboration**: Bridge the gap between customers and internal teams, including R&D, Consulting, and Marketing, through data-backed insights.
- **Identify Growth Opportunities**: Analyze usage patterns and trends to spot cross-selling and up-selling opportunities while boosting brand advocacy and loyalty.
**What Success Looks Like**:
- Improved customer satisfaction and reduced churn
- Strong alignment between customer needs and FuturMaster solutions
- Clear customer feedback driving innovation and product improvement
- Increased sales revenue through proactive, insight-based engagement
**WHat you will bring to FuturMaster**:
- Strong analytical mindset with the ability to interpret and leverage data for decision-making
- Deep understanding of business and supply chain challenges
- Expert knowledge of customer-centric solutions and product insights
- Empathetic, adaptable communication skills for all audiences
- Sales-driven mindset with the ability to spot and act on growth opportunities
- Enthusiastic, autonomous, and collaborative
-
Customer Success Manager
il y a 1 semaine
Boulogne-Billancourt, Île-de-France Sidetrade Temps pleinWhat you will love about Sidetrade and why you should be working here:Are you interested in joining a fast-growing international company that is a leader in its market? Are you ready to tackle stimulating challenges targeting large enterprises? Passionate about Technology and Global Organizations?Come and join us Sidetrade is a global SaaS provider...
-
Customer Success Manager
il y a 1 semaine
Boulogne-Billancourt, Île-de-France Sidetrade Temps pleinWhat you will love about Sidetrade and why you should be working here:Are you interested in joining a fast-growing international company that is a leader in its market? Are you ready to tackle stimulating challenges targeting large enterprises? Passionate about Technology and Global Organizations? Come and join us Sidetrade is a global SaaS provider...
-
Customer Success Manager
il y a 1 semaine
Boulogne-Billancourt, Île-de-France Sidetrade Temps pleinWhat you will love about Sidetrade and why you should be working here:Are you interested in joining a fast-growing international company that is a leader in its market? Are you ready to tackle stimulating challenges targeting large enterprises? Passionate about Technology and Global Organizations? Come and join us Sidetrade is a global SaaS provider...
-
Customer Success Manager
il y a 1 semaine
Boulogne-Billancourt, France Enghouse Temps pleinWe’re on the hunt for a high-energy, results-driven **Customer Success Manager** to add to our rapidly growing team at _Momindum._ **Who we are**: When you take a job at Enghouse Vidyo, you’re going to work with the very same people who pioneered the video conferencing industry itself over a decade ago. Named a Leader and Visionary by Gartner, Enghouse...
-
Customer Success Manager
il y a 2 jours
Boulogne-Billancourt, France AdsRank Temps plein_**Qui sommes nous ?**_ Adsrank est l’une des agences françaises leader dans l’optimisation de la visibilité digitale des TPE-PME. En 4 ans nous avons accompagné plus de 800 entreprises dont de grands groupes comme Veolia, Gîtes de France et Marks & Spencer dans leur transition et optimisation digitale. Depuis sa création en 2019, Adsrank...
-
Customer Success Manager
il y a 1 semaine
Boulogne-Billancourt, France hipto Temps pleinDescriptif du poste > ✨ Nous rejoindre comme **Customer Success Manager** Le/la Customer Success Manager est celui/celle qui va nous permettre de maintenir une relation clients de qualité. TES MISSIONS: - **Missions opérationnelles**: - S’assurer quotidiennement de la qualité du traitement des leads en réalisant des audits - Traiter les leads...
-
Commercial Sédentaire/customer Success Manager
il y a 2 jours
Boulogne-Billancourt, France ED Consulting Temps plein**commercial sédentaire/customer success manager h/f** **Commercial Sédentaire / Customer Success Manager H/F** **Rejoignez une start-up en pleine croissance à Boulogne-Billancourt (92) !** ED Consulting recherche pour l’un de ses clients, une start-up dynamique spécialisée dans la commercialisation et l’implémentation de logiciels destinés aux...
-
Customer Success Manager
il y a 3 semaines
Boulogne-Billancourt, France COOP-TIME Temps pleinAu sein du Pôle Customer Success Management, rattaché(e) à la Direction Commerciale et Relation Client, vous êtes le/la référent(e) privilégié de vos clients dès la mise en place des solutions et tout au long de la relation. Véritable chef d'orchestre, vous accompagnez l'intégration des nouveaux clients, le déploiement de nouveaux services et...
-
Customer Success Manager
il y a 8 heures
Boulogne-Billancourt, Île-de-France IKA Temps pleinVous souhaitez travailler dans une équipe dynamique, en pleine évolution, et avoir un impact réel sur les performances de nos applications ?Rejoignez notre équipe en tant queCustomer Success Manager / Technical Support.Vous serez responsable du suivi et de la résolution des incidents, du monitoring des applications et de la communication avec nos...
-
Customer Success Manager
il y a 2 semaines
Boulogne-Billancourt, France Wooskill Temps plein**Prêt(e) à rejoindre une startup ambitieuse qui révolutionne la Creator Economy ?** L’aventure **Wooskill**a démarré il y a 3 ans autour d’un projet tech novateur, porteur de sens et à fort impact social. Avec une récente levée de fonds réussie de plus de 2M€, notre activité connaît aujourd’hui une croissance exponentielle en France...
