Team Lead
il y a 2 semaines
Uber’s driver/partners are our most important customers, and we are creating a best-in-class customer service experience for them. Greenlight locations help new driver-partners get on the road for the first time, build engagement with the platform over time, and provide a home base for the driver community.
We are looking for a **Greenlight Team Lead** to support the day-to-day operations of our France locations in Paris. We are looking for an experienced team leader who operates with a customer-first mentality. In this role, you will help to mentor and directly lead a team of Experts on how to best build Uber’s relationship with driver-partners, support their operational needs, and guide day-to-day operations of the Greenlight centers.
This is a great opportunity to work with a top-notch operations team and learn the Uber business from the ground up.
**What you’ll do**
- Support the daily operations through operational oversight and analysis.
- Handle escalations of more difficult support interactions.
- Manage scheduling, attendance, and general administration of Uber Experts.
- Train, mentor, and guide Uber Experts to strengthen quality and efficiency metrics.
- Own facility issues such as supplies, utilities, and branding.
- Improve processes on behalf of Uber Experts and partners to the GL program through project work.
**What you’ll need**
- At least 1 year of relevant experience for the role.
- Great communication skills and ability to interact with internal and external partners.
- An interest in and passion for Uber.
- Demonstrated background in solving complex customer problems.
- Team leadership experience in a fast-paced environment.
- Fluency in French and good English language skills.
**_ Bonus points if_**
- You have previous sales experience
- You have previous customer support team management experience
- You have a bachelor’s degree
-
Sr Team Lead
il y a 21 heures
Aubervilliers, France Uber Temps plein**About Uber**: At Uber, we are determined to have the most positive impact possible and want to accelerate our transition to a zero emissions, zero waste platform that helps create more livable urban environments worldwide. We aim to become a net zero carbon business by 2040 - starting by electrifying 50% of all kilometers in 7 European capitals including...
-
Team Lead Test Electrique
il y a 1 semaine
Aubervilliers, France TechMate Temps pleinCette scale up, basée à Aubervilliers, qui développe un ordinateur quantique, recherche un Team Lead Test Electrique et Packaging pour être le garant de la nouvelle salle blanche. Cette installation permettra d’accélérer les cycles de conception et d’améliorer les procédés de nanofabrication. Rattaché(e) au département Quantum Hardware, vous...
-
Senior Project Leader
il y a 1 semaine
Aubervilliers, France Solvay Temps pleinSolvay is a science company whose technologies bring benefits to many aspects of daily life. Our purpose—we bond people, ideas and elements to reinvent progress—is a call to go beyond, to reinvent future forms of progress and create sustainable shared value for all through the power of science. In a world facing an ever-growing population and quest for...
-
Head of Growth
il y a 1 semaine
Aubervilliers, France Flexcity Temps plein**Company Description** Are you passionate about energy, sustainability, and technology, with a strong drive to leverage data for impactful solutions?** Flexcity, a leading European energy tech company within the Veolia Group is looking for a resourceful Data scientist Heat to join our team. This position offers the opportunity to **lead the Flexcity...
-
Technical Sales Manager H/F
il y a 1 semaine
Aubervilliers, France Flexcity Temps pleinAs a Technical Sales Manager you will focus on this emerging market, where Flexcity France aims to be a market leader. You will have a direct impact in the decarbonisation of our industry towards a net-zero economy. You will be part of our commercial team, under the Head of Growth, and your role is divided in: - Prospection - 70% - Extend our portfolio of...
-
Technical Sales Manager
il y a 1 semaine
Aubervilliers, Île-de-France Flexcity Temps pleinCompany DescriptionAre you passionate about energy, sustainability and technology as well as driven by sales?Flexcity, a leading European energy tech company within the Veolia Group is looking fora Senior Technical Sales Managerto join our French team.This position offers the opportunity to join the Flexcity commercial team in France, alongside a team of...
-
Technical Account Manager
il y a 1 semaine
Aubervilliers, Île-de-France Flexcity Temps pleinCompany DescriptionAre you passionate about energy, sustainability and technology as well as driven by sales?Flexcity, a leading European energy tech company within the Veolia Group is looking fora Senior Technical Account Managerto join our French team.This position offers the opportunity to join the Flexcity commercial team in France, alongside a team of...
-
Architectural / Industrial Coatings Technical Specialist
il y a 1 semaine
Aubervilliers, France Syensqo Temps pleinSyensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for...
-
HR Projects Manager
il y a 22 heures
Aubervilliers, France Flexcity Temps plein**Company Description** Are you passionate about People in a Fast-growing environment and want to help make a difference in the people management of tomorrow ?** Flexcity, a **leading European energy tech** company within the Veolia Group is looking for a resourceful **HR projects Manager** to join our HR team. This position offers the opportunity to join...
-
Technical Sales Manager H
il y a 4 jours
Aubervilliers, France Flexcity Temps pleinAs a Technical Sales Manager you will focus on this emerging market, where Flexcity France aims to be a market leader. You will have a direct impact in the decarbonisation of our industry towards a net-zero economy.You will be part of our commercial team, under the Head of Growth, and your role is divided in :Prospection - 70%Extend our portfolio of new...