Field Service Engineer 3
il y a 15 heures
**Responsibilities**:
Technical
- Responsible for providing quality on-site repair and maintenance service of complex electro-mechanical systems. Analytical troubleshooting of technical problems to component level. Performs complete installation/relocation start-up services
- Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. Determine corrective actions as required.
- Lead installations and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed system.
- Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.
- Assist in complex field modifications and updates as released in Engineering Change Notifications.
- Maintain records and reports as required to properly coordinate activities with supervisors and customers.
- Assist in the planning, management, and execution of projects of a limited scope and duration
- May perform other related duties as assigned or requested by manager
**Other Job Responsibilities**
Leadership
- Provide technical instruction and mentoring for Engineer Level 1 and 2.
- May Provide on-site instruction to sub-contractors and customers.
Customer Relation
- Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers.
- Present escalation action plans and status
**Minimum Qualifications**
- BS degree in electronics, engineering or other applicable field of study and a minimum of 5 years of work experience or Associates degree with +6 years of relevant experience.
- Previous experience in installation, maintenance, repair and troubleshooting of semiconductor capital equipment adhering to company procedures.
- Work in constrictive clean room environment, wearing appropriate personal protective safety equipment.
- Able to work rapidly for prolonged periods of time, including bending, stooping, reaching, walking, sitting and standing in one location.
- Understand and work from electrical and mechanical schematics and diagrams.
- Ability to interpret operation manuals to determine root cause of tool failures.
- Experience in Microsoft Office Suite and data analysis tools.
- Work independently, cooperatively in a team or with customers completing assignments with mínimal supervision and a high degree of accuracy and attention to detail
- Perform effectively in a demanding environment with changing workloads.
- Adhere to customer rules and policies regarding worksite behavior and safety.
- Able to travel frequently
**Our Commitment**
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
**We Look Forward to Your Application
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