Field Applications Engineer

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
- Group/Division Job Description/Preferred Qualifications

The Field Application Engineer is responsible for supporting all aspects of customer qualification, responding to customer queries and visiting the customer to follow up progress. Some key activities will include:
Qualifying a customer

Together with the field team obtaining filed acceptance on customer’s sites.

Sales support

Providing answers to questions from the customer. Visiting the customer to progress the opportunity through discussion and presentation.

Develop information sources

Developing contacts at customers, suppliers, analysts etc that can be used as sources of market or competitor intelligence

Product development

Suggesting potential upgrade opportunities. Identifying weaknesses in the product based on customer needs

Key Behavioural Competencies
- Enthusiastic with a positive attitude
- Self-motivated and proactive
- Excellent attention to detail
- Able to work under pressure and to tight deadlines as individual
- Able to work across all levels within the company, and across regions
- Excellent communication skills, both written and presentational

Key Responsibilities

The Field Application Engineer will provide input and support to customers primary on the CVD, PVD products then gradually get more involve on the ETCH side. They will also communicate and present materials that offer solutions to customer issues in conjunction with the BU groups in SPTS division. They will also be involved in providing and presenting customers with training materials. The role will require heavy travel mainly in Europe that may exceed 50% of total time. Occasional weekend work and international travel may also be required for the role.

Skills and Experience

Qualifications

Degree qualified in a technology field.

Minimum Qualifications

Degree qualified in a relevant technology field plus minimum experience of 3 years
- We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees._
- KLA is proud to be an equal opportunity employer_

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