Client Service

Référence de l’offre
250003AO

Type de contrat
CDI

Niveau d'expérience
Jeunes diplômés

Société du groupeAXA Investment Managers

Famille métierGestion d'actifs

Localisation
PUTEAUX, Hauts-de-Seine

**Votre rôle et vos missions**:
At AXA IM our purpose, to act for human progress by investing for what matters, is central to every action we take as a business. As a responsible asset manager, we actively invest for the long-term to help our clients, our people and the world to prosper.

As a **Client Service & Sales Support**, you will report to the** Head of Client Services** and you will be part of **AXA IM PRIME** business unit.

AXA IM Prime is a Private Market Enabler and Hedge Funds platform offering diversified sources of private market returns across private equity, infrastructure equity, private debt, and hedge funds. With €38 billion of alternative investments under management and a team of seasoned investment professionals committed to proactive ESG and strict risk management criteria, AXA IM Prime is committed to transparency and reliability. The company manages €5 billion of commitments annually over the next three years and has 40+ employees across three offices.

**DISCOVER your opportunity**

Reporting to the Head of Client Services, work closely with the Product & Sales team to improve and automatize sales and client service processes

Product focus: Infrastructure, Private Equity, Private Debt and Hedge Funds.

Global presence in Paris, Germany, Japan, U.S.A, the U.K. and Italy. Client base including sovereign wealth funds, public and private pensions, insurance companies and family offices.

Your role and responsibilities will include:

- Working in the Client Service department, which is part of the CPO team, in the day to day tasks, and in particular:

- In charge of the Salesforce tool and all digital automation and upgrade for sales activity optimization and reporting: structuring the tool, working with other internal teams on automation, AI approach to enhance the quality of the client base.
- Assist sales in defining target investor lists using various databases.
- Responsible for mastering AXA IM Prime’s automated marketing fund update and communication via adapted tools (i.e. Eloqua) and maintaining the distribution lists through these tools.
- Assist sales in day-to-day investor coverage and coverage of third-party marketing teams (send materials, answer questions from investors, etc).
- Assist sales in maintenance of investor contacts and meeting reports and deal pipeline in CRM tool.
Assist sales in preparing Sales activity report/presentations for Management Board meetings, Client Group Meetings, Staff Meetings.

As a back up of the Client Service team:

- Drive an automatic filtering on RFP sites such as Mandatwire, Global Fund search, etc. to identify potential RFP’s for AXA IM Prime and create a structured way to analyze this filtering.
- Support the process in structuring AXA IM Prime’ answers to Requests for Proposals (‘RFPs’) or due diligence meetings (DD), from kick-off to pitch preparation. Contribute to the production of high-quality content on AXA IM Prime expertise overall.
- Participate to the onboarding process of clients : set up clients in AXA IM referentials, set up reports sending in AXAIM tools.
- Monitor the delivery of the fund reporting to AXA IM Prime clients.
- Assist in referencing of AXA IM Prime’s strategies and funds on various consultant databases.

**Votre profil**:
**SHARE your unique expertise**

We welcome different combinations of skills & experiences.

**Education**/**Qualifications**
- Master’s degree in marketing / finance / economics

**Experience**/**Skills**
- At least one year of work experience in the asset management or finance sectors.
- English language and writing skills a must, German speaking would be a plus.
- Experience working with SALESFORCE is a must.

**Competencies**
- Strong “can do” mentality and solutions oriented.
- Ability to think “out of the box.”
- Ability to work independently in a small team where responsibilities and visibility (to clients and internally) are high).
- A quick learner, curious and able to grasp the essence of complex concepts.
- Capacity to prioritize and deliver under tight time constraints in a complex, entrepreneurial environment.
- Structured mindset and work approach with exceptional attention to detail.
- Strong interpersonal / communication skills and ability to form productive working relationships across teams.

**Pourquoi nous rejoindre ?**:
Nous nous engageons à vous offrir un environnement où vous pourrez:
Développez votre potentiel : Intégrer une entreprise engagée sur le développement de ses collaborateurs via une mobilité interne dynamique et une large offre de parcours de formation personnalisés.

Personnalisez votre manière de travailler**: Travailler pour une entreprise qui s'engage à garantir flexibilité et équilibre à ses employés, en vous offrant une large gamme d'avantages