Customer Support Project Manager

il y a 4 jours


Paris, France SINGULART Temps plein

**Balthasart**
**is where up-and-coming artists and the next generation of collectors meet. It is a SaaS solution, aiming to help artists reach their full potential.**

We are looking for a Customer Support Project Manager to ensure that our artists have the best experience with our platform.

The internship will start in
**as soon as possible and for a duration of 6 months.**

**Testing & Learning is always on the agenda with us.**

This job contains a guaranteed variety of activities, with many challenges. We also give you an insight into a number of interesting departments We are looking for an ambitious person that wants to participate in the growth of a high-potential start-up.

**Your responsabilities**:

- Managing artwork shipments from artists to clients (logistics)

**Your skills**:

- ** Passionate about customer relations**: you are known for your human qualities and your **excellent** written and oral communication skills
- ** Precise and organized**: you are a structured thinker. You are able to prioritize your tasks but you can also jump from one task to another
- ** Problem solver**: you are implied in projects and find solutions thanks to your creativity
- ** Proactive**: you understand that small actions can have a big impact. You have a strong test & learn spirit and are able to implement new ideas in a fast-paced environment

**Your background**:

- You have had first hands-on experience working in the field of **customer service**:

- Fluency in **English **and **French **or **German **or **Italian **is a must - any other language is a big plus

**Why us?**:

- Beautiful offices in the heart of Paris + a hybrid remote policy
- A young team of 10+ people of all nationalities (France/Canada/Italy/Germany/Austria/Spain/Belgium)
- A more than equal team: + 50% women in our team
- Horizontal organisation: you will work closely with co-founder


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