Junior Customer Success Manager
il y a 1 semaine
Founded in 2014, Deepki supports real estate players in their transition to net zero and sustainability. To achieve this transition towards sustainability, Deepki helps realign stakeholders’ interests to build efficient strategies and transform real estate into a positive force for the planet. Deepki is the only company offering a fully populated ESG data intelligence platform combined with expert advisory services. The company’s end-to-end solutions leverage data to improve ESG performance and enhance the value of real estate assets. **Key figures**: - 400M+ of sqm monitored - 38+ countries where we operate - 180k+ teqCO₂ savings detected - 250+ references across the world Deepki’s moto**:“We say what we do & we do what we say”** **What we’re looking for**: We are looking to grow our teams with talents that share our energy and motivation to accelerate the environmental transition at an international scale Our profiles are a mix of different backgrounds and experiences, all of whom work together in order to ensure the best possible user experience. To match Deepki’s mindset, it is important to be open and curious, with good listening skills. Joining Deepki means becoming a team player, and giving a purpose to your work by trying to save the world every day ;) **Deepki**:#ImpactForward** In a context of strong growth, we are looking for a "Junior Customer Success Manager" to strengthen our team. You will be responsible for supporting our B2B customers, some of whom are very well known (Groupama, SNCF, Mairie de Paris, etc.), in the use of our solution in order to ensure the best possible user experience. **MISSIONS**: Within this Scale-up, the Customer Success Manager Deepki will take charge of, manage and support our customers in the deployment of SaaS software. **Ensure the retention and satisfaction of the customers in your portfolio**: - Project management during the initial implementation phase of the customer platform - Analysis of customer data and drafting of deliverables (reporting, analyses, steering committee, energy balances, etc.) **Providing expertise as an energy consultant**: **Supporting internal operational excellence projects for the team**: - Improving internal processes and the level of services provided by the team - Capitalise on user and customer feedback by participating in the roadmap of product developments, user manuals and training materials used by the whole team **ESSENTIAL SKILLS AND COMPETENCES**: - Project management - Quality and methodology - Communication and teaching skills - Sense of customer contact, ideally BtoB **NICE TO HAVE SKILLS**: - Interest in data and/or tech topics - Interest in ESG issues Department Customer Operations Role Customer Success Manager Locations Deepki SAS Remote status Hybrid Remote Employment type Full-time
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Junior Customer Success Manager
il y a 1 semaine
Paris 1er, France Deepki Temps pleinFounded in 2014, Deepki supports real estate players in their transition to net zero and sustainability. To achieve this transition towards sustainability, Deepki helps realign stakeholders’ interests to build efficient strategies and transform real estate into a positive force for the planet. Deepki is the only company offering a fully populated ESG data...
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Junior Customer Success Manager
il y a 5 jours
Paris, Île-de-France Livestorm Temps pleinAbout Livestorm:Livestorm is the world's leading end-to-end video engagement platform.Founded in 2016, Livestorm allows companies to organize powerful online meetings, webinars and virtual events from end-to-end. Our web-browser platform provides teams with all the workflows around video engagement to promote, host and analyze online events.Livestorm is...
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Alternance - Customer Success Manager Junior (H/F)
il y a 1 semaine
Paris 1er, France Menway Temps pleinEn tant que Customer Success Manager Junior, tu seras quotidiennement accompagné.e par notre Head of Sales, également cofondateur, et en lien direct avec les services Opérations et Marketing. **Ton objectif**: faire de ton relationnel un atout pour notre produit afin de fidéliser notre portefeuille client tout en assurant leur satisfaction ! Nous...
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Customer Success Manager
il y a 2 semaines
Paris, France GTT Communications Temps pleinCustomer Success Manager Role Summary: The Customer Success Manager is responsible for establishing and building customer relationships and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing the value of their investment in GTT. The role proactively engages...
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Manager, Customer Success
il y a 2 semaines
Paris, France Equinix Temps plein**Who are we?** Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...
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Customer Success Manager
il y a 5 heures
Paris, France Genesys Temps pleinlocations - Paris, France - time type - Full time - posted on - Posted Today - job requisition id - JR106335 - Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Customer Success Manager
il y a 3 heures
Paris, France Feedzai Temps pleinFeedzai is the world's first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction...
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Manager - Customer Success
il y a 4 jours
Paris, France Freshworks Temps pleinJob Description We’re looking for an experienced Senior Manager of Customer Success to lead and scale our European team, focused on our top-tier markets — France, Germany, and the Netherlands. Based in Paris, you’ll play a key role in ensuring our Enterprise and Mid-Market customers achieve measurable value and long-term success with Freshworks....
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Customer Success Manager
il y a 4 jours
Paris, France Shipup Temps pleinJoin to apply for the Customer Success Manager role at Shipup. Overview Department: Client SuccessLocation: FranceCompensation: €49,000 - €55,000 / year BASICS Based in: Paris area Contract: Permanent (CDI) Budget: 49k€ - 55k€ Start date: 01/02/2026 Shipup is a 50+ people company that envisions a world where brands keep their promises along the...
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Manager, Customer Success
il y a 3 jours
Paris, France Go1 Europe Temps plein**The next chapter of our growth story needs YOU!** At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious,...
