[vie Canada Toronto] Technical Account Manager
il y a 2 semaines
Kameleoon empowers brands to build better products and digital experiences. It is the only optimization solution with Web Experimentation, Feature & Full Stack Experimentation, and AI-Driven Personalization capabilities in a single unified platform.
Designed to pull all teams together, Kameleoon supports both product and marketing-led teams to increase their experimentation velocity and leverage their tech stacks.
HIPAA, GDPR, and CCPA compliant, Kameleoon is already used by over 700 medium and enterprise-sized companies to increase visitors engagement and power growth.
As part of strengthening the Kameleoon Consulting team in North America and ensuring our customers are satisfied and successful in deploying and leveraging Kameleoon solutions, we are looking for a talented and motivated Technical Account Manager & Solutions Engineer (VIE contract) for a 24 months mission in Toronto (Canada) after a short onboarding in our Paris office.
Under the leadership of a Customer Success Team Leader, you will be in charge of supporting our customers in the US and Canada in the implementation of their optimization projects and support our Sales team to demonstrate technical aspects of Kameleoon platform to our prospects and how to integrate in their tech stack.
You will mainly be involved in the following missions:
- Demonstrating the technical architecture of our solutions in customer or presales meetings
- Participate in customer projects as the technical referent of our solutions: in close collaboration with a Customer Success Manager, you will ensure the proper technical framing of the project, technical setup of deployments, integrations, experimentation campaigns (including both client-side testing based on JS/CSS and server side / Feature experimentation & feature flagging based on SDKs)
- Provide technical solutions to our customers' problems, including analyzing and contributing to the debugging/diagnosis of the JavaScript code delivered by Kameleoon
- Train users with a technical background on the client side to become autonomous on the platform and in the use of Kameleoon APIs and SDKs
**What are we looking for?**
- A first successful experience in IT, R&D or tech consulting team (ideally within a B2B SaaS company and/or working on web or digital marketing environment)
- You speak English fluently (native is a plus), both verbally and in writing
- You are excited about the idea of joining a fast-growing and innovative company
- Hard skills:
- Intermediate Front-end dev skills
- Basic to intermediate Back-end and/or mobile dev skills
- Intermediate to Advanced Tech stack & IT architecture comprehension
- Soft skills
- Curiosity and problem solving mindset
- Customer oriented
- Sales spirit
- Team work
**In exchange, Kameleoon can provide...**
- An international environment within our Toronto-based consulting team, with very nice coworking space well located in the center of Toronto
- During your onboarding, great offices in the center of Paris (Opera / Chaussée d'Antin) with an amazing terrace
- A young, dynamic, talented and friendly consulting team
- Daily interactions with the Sales, Product, R&D and Marketing teams
- Regular moments of conviviality with colleagues and regular team-building events
- 2 seminars per year (one in North America, one in Europe)
- Health mutual
**We want to build diverse and talented teams.**
If there’s anything we can do to help you help us, please let us know.
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