Technical Account Manager

il y a 2 jours


Paris, France Provenir Inc Temps plein

**Who We Are**

Provenir is a global fintech company with offices across North America, the UK, and Singapore. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you’d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you

**What You’ll Do**

A **Technical Account Manager** (TAM) is crucial in ensuring clients receive exceptional service and support for technical products or services. As a Technical Account Manager, you will serve as the primary point of contact for technical matters, providing guidance, support, and strategic advice to ensure the successful ongoing usage of our products or services.

You will collaborate closely with cross-functional teams, including sales, engineering, and customer support, to address client needs and drive customer satisfaction.

**What's Required**

- Develop and maintain strong, trusted relationships with key stakeholders at client organizations.

- Provide technical guidance and expertise to clients during onboarding, implementation, and ongoing usage of products or services.

- Be an expert in our products or services, understanding their features, capabilities, and use cases.

- Gather feedback from clients and communicate insights to relevant teams for product enhancement and development.

- Gather feedback from clients and communicate insights to relevant teams for product enhancement and development.

- Manage all work activities and deliverables under the Managed Services umbrella.

**Qualifications, Strengths, and Skills**

- A minimum of 5 years of strong hands-on experience in a client-facing support role managing cloud-based, containerized production environments prioritizing customer satisfaction.

- A Bachelor’s degree in computer science, Engineering, or related field (preferred).

- Project management skills, with the ability to prioritize tasks, manage timelines, and drive results in a fast-paced environment.

- Able to handle multiple issues simultaneously with a level of urgency across all.

- Able to translate highly technical information into understandable communications to non-technical stakeholders.

- Language skills in French and English are required.

**What You’ll Love about Us**

Our employees are empowered to be curious, forward-thinking leaders. We ask them to explore the uncharted and invent the unimagined. That’s what makes Provenir unique.

Our employees are our top priority; we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities, and maternity/paternity leave.
- At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply._


  • Technical Account Manager

    il y a 1 semaine


    Paris, Île-de-France RTB House Temps plein

    Location: Paris, France We Are: RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of...

  • Technical Account Manager

    il y a 2 semaines


    Paris, France PASQAL Temps plein

    **About Pasqal** PASQAL designs and develops Quantum Processing Units (QPUs) and associated software tools. In addition to the exceptional computing power they provide, QPUs are highly energy efficient and will contribute to a significant reduction in the carbon footprint of the HPC industry. As part of our strong growth, we are recruiting a Technical...

  • Technical Account Manager

    il y a 6 jours


    Paris, France CAST Software Temps plein

    **About the job** CAST Technical Account Managers are strategic partners and technical advisors for our biggest and most important clients in FRANCE. You'll be a part of our rapidly growing customer success practice alongside the professional services, product support, and sales teams with tremendous opportunity to evolve as the program grows. You will...

  • Technical Account Manager

    il y a 24 heures


    Paris, France RTB House Temps plein

    OverviewRTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.Our French...

  • Technical Account Manager

    il y a 6 jours


    Paris, Île-de-France Kraken Temps plein

    Help us use technology to make a big green dent in the universeKraken powers some of the most innovative global developments in energy.We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our...

  • Technical Account Manager

    il y a 6 jours


    Paris, France Dataiku Temps plein

    At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...

  • Technical Account Manager

    il y a 2 semaines


    Paris, France swan.io Temps plein

    **About**: Swan, a European fintech company, is the easiest way to add banking features to your product. This can be called “Banking-as-a-Service” or “Embedded finance”. We built Swan so that anyone can start embedding banking features within just minutes of visiting our website. Swan is truly fast and easy to use. Swan already has 94 customers...


  • Paris, France Nutanix Temps plein

    **Hungry, Humble, Honest, with Heart.** **The Opportunity** Nutanix is hiring a Staff Technical Account Manager (TAM) in Paris, France to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships and build trusted advisor relationships with...

  • Technical Account Manager

    il y a 2 semaines


    Paris, Île-de-France Provenir Temps plein

    Why You Should Join Us     Provenir is a global fintech company with offices across North America, the UK, Latin America, India, and Singapore.  Recognized by the Global BankTech Awards as the 2023 "Best Credit and Risk Solution by a Vendor", we help fintechs, financial institutions, and payment providers make smarter decisions, faster. We are...


  • Paris, France Outsight Temps plein

    A leading tech company in Paris seeks a Technical Account Manager to be the primary technical contact for strategic clients, ensuring successful adoption of solutions. The ideal candidate will have 3 to 5 years of experience in similar roles preferably in B2B SaaS and strong communication skills. Responsibilities include incident management, reporting, and...