Technical Account Manager

il y a 20 heures

Paris, France Provenir Inc Temps plein

**Who We Are**

Provenir is a global fintech company with offices across North America, the UK, and Singapore. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you’d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you

**What You’ll Do**

A **Technical Account Manager** (TAM) is crucial in ensuring clients receive exceptional service and support for technical products or services. As a Technical Account Manager, you will serve as the primary point of contact for technical matters, providing guidance, support, and strategic advice to ensure the successful ongoing usage of our products or services.

You will collaborate closely with cross-functional teams, including sales, engineering, and customer support, to address client needs and drive customer satisfaction.

**What's Required**

- Develop and maintain strong, trusted relationships with key stakeholders at client organizations.

- Provide technical guidance and expertise to clients during onboarding, implementation, and ongoing usage of products or services.

- Be an expert in our products or services, understanding their features, capabilities, and use cases.

- Gather feedback from clients and communicate insights to relevant teams for product enhancement and development.

- Gather feedback from clients and communicate insights to relevant teams for product enhancement and development.

- Manage all work activities and deliverables under the Managed Services umbrella.

**Qualifications, Strengths, and Skills**

- A minimum of 5 years of strong hands-on experience in a client-facing support role managing cloud-based, containerized production environments prioritizing customer satisfaction.

- A Bachelor’s degree in computer science, Engineering, or related field (preferred).

- Project management skills, with the ability to prioritize tasks, manage timelines, and drive results in a fast-paced environment.

- Able to handle multiple issues simultaneously with a level of urgency across all.

- Able to translate highly technical information into understandable communications to non-technical stakeholders.

- Language skills in French and English are required.

**What You’ll Love about Us**

Our employees are empowered to be curious, forward-thinking leaders. We ask them to explore the uncharted and invent the unimagined. That’s what makes Provenir unique.

Our employees are our top priority; we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities, and maternity/paternity leave.
- At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply._

  • Technical Account Manager

    il y a 16 heures

    Paris, France GlobalBlue_IT Temps plein

    Job Description TECHNICAL ACCOUNT MANAGER - FRANCE Reporting to: IT Director - France Location: Paris-France OVERVIEW Nature and aim of the position The holder of this position will manage the technical relationship with Local & International Accounts merchants, covering the full cycle from pre-sale, implementation of Issuing Solutions integration...

  • Technical Account Manager

    il y a 1 semaine

    Paris, France Scaleway Temps plein

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.OUR STORY: Join Scaleway and shape the sovereign cloud of tomorrow !Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies.Historically known for our dedicated servers (Dedibox), we made a...

  • Technical Account Manager

    il y a 1 semaine

    Paris, France Dataiku Temps plein

    Headquartered in New York City, Dataiku was founded in Paris in 2013 and achieved unicorn status in 2019. Now, more than 1,200 employees work across the globe in our offices and remotely. Backed by a renowned set of investors and partners including CapitalG, Tiger Global, and ICONIQ Growth, we've set out to build the future of AI. Technical Account Managers...

  • Technical Account Manager

    il y a 2 semaines

    Paris, France; Remote - France Wiz Temps plein

    SummaryAs a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.Ideally based in France and be able to speak fluent French and English, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to...

  • Technical Account Manager

    il y a 2 jours

    Paris, France PayPal Temps plein

    At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. **Job...

  • Technical Account Manager

    il y a 2 semaines

    Paris, Île-de-France Wiz, Inc. Temps plein

    Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that...

  • Technical Account Manager

    il y a 6 heures

    Paris, France Fortinet Temps plein

    OverviewAs Technical Account Manager you will develop a deep understanding about the customer business / technical needs that will be used to provide technical support solutions tailored to their needs and challenges. Your proactive guidance will help keeping the customers mission critical environments healthy by identifying potential issues before they...

  • Technical Account Manager

    il y a 1 semaine

    Paris, France Kraken Temps plein

    Overview Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We are a technology company focused on creating a smart sustainable energy system. From optimising renewable generation to creating a more intelligent grid and enabling utilities to provide excellent customer...

  • Technical Account Manager

    il y a 2 jours

    Rue de Richelieu, Paris, France Kraken Temps plein

    Help us use technology to make a big green dent in the universeKraken powers some of the most innovative global developments in energy.We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our...

  • Technical Account Manager

    il y a 2 semaines

    Paris, Île-de-France Provenir, Inc. Temps plein

    Who We AreProvenir is a global fintech company with offices across North America, the UK, and Singapore. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics products for...