Senior Event Participant Manager

Working at egg isn’t just a job. It’s about making compelling and inspiring experiences for our clients and their audiences.

We work hard to create the magic. But we know how to have fun too. And it beats being just another cog in a faceless machine.

Bring your authentic self

At egg we care about each other as much as we care about our customers and our business. We celebrate uniqueness and are proud of the glorious human mosaic that is egg. And we’re always on the lookout for fresh talent and friendly faces to enrich and expand our team.

About you

You’re an **experienced**delegate manager with a proven track record in the events industry. You thrive on delivering exceptional client experiences and take pride in your ability to manage complex projects with precision and ease. You’re personable and approachable, with fantastic listening skills. Your organizational abilities are second to none. A natural leader, you are able to guide and support junior team members while keeping an eye on the bigger picture

What you'll be doing
- Take the lead on delegate management for high-profile events, ensuring every detail is handled flawlessly
- Oversee the creation and maintenance of event management databases and related travel bookings, including issuing documents for all participants
- Keep participant lists updated and accurate at all times
- Act as the primary point of contact for clients, providing regular and clear progress updates
- Propose and manage complex travel itineraries for participants
- Provide on-site support during events and ensure attendance information is accurately updated post-event
- Mentor and support junior delegate managers, sharing best practices and ensuring high-quality standards

Must haves
- 5+ years of **experience in delegate management within the events industry**, ideally in the pharmaceutical sector
- Proficient in event management databases such as **CVENT and/or Evenium**:

- Excellent knowledge of database management software
- Excellent knowledge of Microsoft Office
- Exceptional organizational and project management skills
- Strong communication and interpersonal abilities
- Fluent in English & French (No scrambled oeufs at egg, svp.)

Nice to haves
- Experience working on **pharmaceutical industry events**:

- Skilled at managing priorities and taking a proactive approach to problem-solving
- Great listening skills and able to digest and act on information quickly

What we bring to the table
- A dynamic and inclusive company culture where we work really hard to have the right people doing the right job. (We’ve been known to swap or create jobs in the past to make sure everyone is in their career sweet spot.)
- Flexible working hours and structure (fully remote in some locations, hybrid in others)
- Salary based on experience + performance-based annual variable pay bonus
- One paid day per year to volunteer for a cause or organization of your choice
- Creative and brilliant colleagues
- Attractive career opportunities, including international assignments
- An annual get-together in some of the fanciest locations on the planet. We’ve been to Paris, New York, Dubai and more recently in Brussels. Any ideas for 2025?

The perks
- Lunch vouchers
- Home office / tech stipend
- Subsidised gym membership
- Pet-friendly offices (depending on location)
- Free coffee in all offices
- Workation
- Company phone

The hiring process
- First intro phone/video call (We’ve swiped right, now let’s find out if we have chemistry)
- First round interview (We like you. Now it’s time to get to know you better)
- Second round interview (Hey, we like you a lot. Wanna meet the family?)
- Offer (We’re in love. We hope you are too)

The most important bit

At egg, everyone’s ideas and perspectives are welcomed and encouraged. We’re constantly striving to do better and be better: we give each other feedback regularly, not just top-down from leadership, but bottom-up and sideways too Accountability is key: it’s okay to make mistakes as long as we own and learn from them. People who thrive at egg have a deep curiosity to keep improving, learning and coaching others.

Additionally, as an ESG (Environmental, Social, and Governance) driven company, we actively work to make a positive impact on our planet and society. By joining our team, you will become part of a progressive organization that strives for ESG excellence and you will help us build a brighter future for everyone