Partnership Manager

**Position**:
**Your team and its role**:
Within Samaritaine department store, you will join the Marketing department and more specifically the Partnership team, whose role is to work with tourism stakeholders in Paris and internationally to develop the image of Samaritaine and attract high-end individual French and international customers.

The Partnership Manager (M/F) will play a crucial role in managing French and foreign markets to boost sales to Samaritaine's VIC (Very Important Customer) clientele. He/she will define and implement a 360° B2B2C strategy in the markets for which he/she is responsible, ensuring alignment of the various business sectors, including marketing, communication, customer experience, and B2B.

**Main Missions**:
**Sales & Business Development**
- Define a B2B prospecting and VIC customer loyalty strategy
- Develop and establish partnerships with key tourism stakeholders in Paris and internationally in the markets assigned to you to promote the development of high-end individual clientele
- Ensure that Samaritaine is the preferred Parisian department store for all these partners. Support them through the development, coordination, and implementation of joint marketing, communication, and prospecting actions.
- Identify new partnership opportunities in France and abroad
- Represent Samaritaine to tourism partners to increase and strengthen the brand's notoriety (regular visits, trade shows, roadshows, etc.)
- Prospect the international VIP clientele coming to Paris by identifying all key local and international partners (Hotels, private conciergeries, credit cards and banks, travel agencies, DMCs, luxury transportation, museums, and art, etc.)
- Continuously search for new business opportunities. Identify who the key contacts are within these organizations
- Constant monitoring of the evolution and developments of international tourist flows and the travel habits of our target clientele
- Monitor the marketing, communication, and prospecting actions of the competition
- Daily monitoring of KPIs
- Preparation of activity reports and assessments
- Budget monitoring

**Development of brand experiences and cross-functional collaboration between headquarters and store**
- Build in-store and out-store experiences for this VIC clientele in connection with the store's brands
- Work closely with the store teams to ensure an exceptional customer experience and unite them around common projects
- Work daily with the Apartment teams to offer a seamless experience to VIC customers
- Coordinate the implementation of 360° marketing and promotional actions with the headquarters teams

**Communication and Event Management**
- Develop and manage communication materials intended for key tourism partners as well as customers (B2B Newsletters, B2B and B2C marketing assets, etc.)
- Rely on key partners to highlight Samaritaine and develop its image worldwide
- Organization and coordination of B2B and B2C events
- Organization of store visits with partners / Organization of famtrips

**Your Profile**:

- Knowledge of department stores / retail sector
- Excellent command of written and spoken English
- Excellent interpersonal skills, mastery of luxury codes, and impeccable manners
- Organized, versatile, rigorous, autonomous
- Commercial skills: prospecting, negotiation, good knowledge of marketing practices and concepts
- Business development culture and a keen sense of business and commerce

**_DFS _**
**MAISON***:

- On November 7, 1960, Robert Miller and Charles Feeney opened the first _Duty Free Shoppers _store at Hong Kong airport. At a time when travel retail was only in its infancy, the pioneering vision of two American entrepreneurs meant DFS could offer travelers on stopovers high-quality duty-free products. In 1972, the House built on its success by launching its first DFS Gallerias in downtown Honolulu and Hong Kong. These outlets, renamed “T Galleria by DFS” in 2013 in honor of the traveler, offer exclusive services and a unique shopping experience in the heart of the world’s biggest cities. The House endeavors to convey the founders’ passion for traveling and service, and since day one, has developed innovative merchandising concepts that have enabled it to forge partnerships with the biggest high-quality brands. With over 400 points of sale around the world, spread across 15 major airports and 18 T Gallerias centered in the heart of the most desired destinations, DFS is now the leading luxury travel retailer in the world.