Customer Supply Chain Leader

**Job Description Summary**: With innovative pre-fillable syringes, self-injection systems, safety systems, and needle technologies, the Pharmaceutical Systems (PS) team offers an extensive selection of solutions crafted to protect, package, and deliver drug therapies.

Within the customer supply teams, you enhance BD market share by providing a high level of customer happiness through outstanding delivery performance. You position BD supply chain as a key contributor to customer competitiveness by collaborating on working capital and logistics cost improvement. This is achieved by implementing global/local supply chain governance with selected accounts and managing customer needs through coordinated information systems.

We are the makers of possible

BD is a major player in the global medical technology industry. Our Purpose is to improve health on a global scale. Our team of experts works together to develop groundbreaking solutions that make the impossible possible.

**Why Join Us?**

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to encouraging an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help craft the trajectory of BD while leaving a legacy at the same time.

To uncover purpose in the possibilities, we encourage individuals who can envision the broader perspective, grasp the human narrative that anchors all our efforts. We invite those with the creativity and determination to assist us in reshaping the future of health. At BD, you'll encounter a culture where you can acquire knowledge, develop professionally, and flourish. And experience happiness in contributing towards making the world a more remarkable place.

Become a maker of possible with us

**Main responsibilities**:

- Own, drive and develop joint-planning activities (monthly / quarterly)
- Preparation, and coordination of joint-planning meetings
- Follow-up of action-plans to maximize the value of such forums
- Drive the right level of attendance and engagement both at BD and with our customers
- Ensure joint-planning covers both short and mid/long term horizon (12 to 18 months).
- Ensure that production planning and inventory strategies are aligned with business objectives (inventory level) and are shared and in line with the Client.
- Lead regional teams for planning, customer service, and logistics to achieve a consistent level of performance in line with customer expectations.
- Prioritize and categorize issues, implement actions to secure the customer's supply chain, and develop corrective and preventive action plans to prevent the occurrence of new failures.
- Set up governance/management rules that allow for a better understanding of customer expectations and address them as part of the definition of a long-term partnership.
- Coordinate production capacity to meet future demand, implement innovative inventory management solutions, and optimize physical flows to minimize disruptions between BD and Customer Factories.
- Develop business continuity plans (BCP) specific to customer demand and support the development of a coordinated BCP approach including Purchasing (alternative sourcing), Manufacturing, and Business axes.
- Encourage Sales and Supply Chain to work together, benefiting Customers with services like consignment stocks, inbound control delegation, and direct shipment.

**Preferred profile**:

- A Bachelor's or Master's degree in Logistics/Supply Chain, or equivalent experience, with a minimum of 5 years of professional experience in a client facing supply chain role.
- Expertise in planning, demand and inventory management, as well as a strategic vision of customer relations.
- Strong analytical skills and a probing approach, coupled with the ability to work well with people at all levels in the organization.
- Excellent interpersonal, communication, and team working skills. This role will require active communication across all levels of the organization.
- Proven ability to lead, prioritize client needs, and maintain effective communication.
- Proficient in English.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate based on race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility, or veteran status, or any other protected status.

**Primary Work Location**: FRA Le Pont-de-Claix Cedex

**Additional Locations**:
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