Business Project Manager

**What you’ll be doing**:

- Proactively manage project finances, progress, change management, risk management, governance, role identification, and stakeholder communication.
- Ensure alignment with company methodologies (Agile, DevOps, etc.) and architecture, data protection, security, and quality standards.
- Coordinate with the necessary internal functions (sales, underwriting, operations, IT, legal, compliance, etc.) to articulate needs.
- Deploy and implement new, high-quality solutions within the target operating model and corporate objectives.
- Proactively engage all necessary skills and empower various stakeholders to ensure their active participation in the project to ensure a smooth rollout.
- Define and control the project scope (scope, cost, detailed project plan) within the limits of quality, cost, time, and functional scope.
- Identify dependencies and maintain the risk register; manage risks/mitigations and issues as they arise, collaborating with senior business or technical staff to resolve them.
- Organize and lead project steering committee meetings and coordinate discussions, ensuring effective communication of updates and stakeholder buy-in.
- Prepare appropriate reporting, tailored to the target audience, with appropriate monitoring/control and decision-making tools. To this end, you will consolidate the statuses and KPIs of the relevant products and/or teams (in terms of budget, planning, risks, and mitigation factors).
- Lead/support the preparation of deployments (including local deployment), adoption plans, and monitoring of expected results.
- You will ensure the transfer of operational capacity delivery until the transition to BAU mode.
- Facilitate/support the implementation of changes in the post-commissioning process and the implementation of training plans.
- Organize project retrospectives and ensure that lessons learned are documented and shared.

**What you’ll bring**:
(skills / expertise)
- Minimum 5 years of experience in project or program management (ideally large/international)
- Strategic yet practical approach to deliver concrete results and structure the environment as needed to drive actions
- Familiarity with the insurance/assistance industry
- Proven experience in project management in a global environment
- Solid knowledge of the financial world. Able to support the implementation of required governance structures
- Excellent active listening and communication skills across different hierarchical levels/experience levels/countries/cultures: ability to clearly articulate messages to a variety of audiences (from operational to executive), quickly integrate feedback, and adjust accordingly
- Strong leadership and management skills. Ability to influence both peers and more experienced colleagues
- Ability to lead groups over which you have no formal authority and with competing expectations: company stakeholders, group business families, experts, communities, etc., in an international environment
- Ability to anticipate risks and mitigate their impact/probability once they occur
- Flexibility and adaptability; ability to work in dynamic and matrix situations
- Resilience and tenacity with a strong propensity to persevere in a changing environment
- A natural leader who enjoys empowering team members, helping people grow and leverage their skills to perform at their best
- Working knowledge of process design and systems architecture principles
- Working knowledge of Agile methodologies/frameworks (certification is definitely a plus)
- Languages: Fluent English Required | Fluent French Desired

**Who we are**:
We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.

**Join a company that helps protect the forests At AXA Partners, we plant a tree for every new recruit (with a permanent contract)