Sales Order Coordinator

**Company Description**
At Netatmo, we are all about the Smart Home Our mission is to design products that make your home safer, more comfortable and ultimately more eco-friendly. Since November 2018, Netatmo has become a part of the Legrand group - a global leader in electrical and digital infrastructure for buildings, with millions of users all over the world.

We continue to develop our brand and products autonomously. Manage your heating and energy savings thanks to our Smart Thermostat, detect the presence of intruders using our cameras, which combine artificial intelligence and image processing software,We also collaborate with strategic partners including the Muller Group, Velux and Legrand to create a range of products that will revolutionise your home.

With an international team of 250 motivated and passionated individuals with over 20 nationalities represented amongst our teams primarily located in the Paris region, Netatmo is always on the lookout for new talent to promote its development.

You will join our Sales Administration team and be in charge of our client's orders using our SAP software and organising and following up on shipments. Your clients will include AMAZON, leading retail brands like BOULANGER, international DIY distributors such as LEROY MERLIN and B2B companies including Velux.

This is a very international environment where you will be in regular contact with a team of 10 sales representatives, 5 of whom are based abroad (Sweden, Poland, Germany, Netherland).

Your main tasks will be:

- Order processing: monitor information, and input services and products
- Ensure compliance with pricing policy, quality of service and delivery dates
- Calculate shipping costs and ensure the smooth processing of shipping orders (track shipping schedules and inform clients of delays in the deliveries)
- Process invoices according to incoterms
- Resolve shipping litigation
- Assist the accounting department in handling and following up on delayed payments

This position is based in our offices in Boulogne-Billancourt (92).
**Qualifications**
- You have a degree in sales administration or similar and at least 3 years of experience in a similar position.
- Knowledge of the SAP environment or of an ERP is a plus.
- Fluent French & English is mandatory. Another language is a plus.
- Reactivity and organizational skills are essential to succeed in this position.
- Autonomous but enjoy working in a team.
- Customer satisfaction is important to you, you are interesting to understand the business. You are positive and always looking for solutions
- Proactive and resourceful, your analytical skills make it easy for you to look for and find solutions.
- You master excel.

**Additional Information** Benefits**:

- 2 days of home office by week (except during trial period)
- Employee discount on the purchase of Netatmo & partner products: boiler, electric radiators.
- Discount on reconditioned Netatmo products.
- Profit-sharing based on results.
- Vacation bonus
- 50% reimbursement of travel expenses.
- Complimentary coffee/tea
- ️
- Access to the Restaurant Inter-Entreprise & foodcourt/ meal vouchers
- Access to CE Netatmo
- Access to the Learning with Legrand platform with numerous training courses available
- CET : time savings account
- Flexible working hours
- 100% dematerialized mutual insurance: Alan ‍️
- Internal mobility possible
- During breaks you can play Ping-Pong & Babyfoot
- Every lunchtime sports activities (,, , running)
- On-site gym (with shower )
- Several board games available
- Regular events (afterwork, Christmas party...)
- Incredible offices with a rooftop and a view of the Eiffel Tower

**Availability : ASAP