Sales Operations Manager

**Ready to be part of the Legal Tech revolution?** **Vision**:As a leading software-as-a-service (SaaS) provider, Dilitrust is a global company dedicated to offering an integrated suite of legal and governance products. Our vision is to digitize legal departments worldwide. With an annual growth rate of over 40% since 2020, our ambition is to become the world's leading Legal Tech company, aiming for a valuation exceeding $1 billion by 2026. **Our Impact**: From generating General Meeting reports to leveraging AI-assisted contract lifecycle management, our teams in our 8 offices across France, the US, Mexico, MEA, Germany, Spain, Italy, and Canada are the driving force behind our global success. **Our Recognition**: Dilitrust has been at fore front of Legal Tech innovation, being the first Legal Tech with AI features since 2022. The company is renowned for providing a positive and entrepreneurial work environment. We are honored to have received the "Happy at Work" and “Tech at Work” labels every year since 2019. **Your tasks**: As a key member of the Revenue team, you will own and scale Sales Operations across three core pillars**:Sales Processes**, **Sales Intelligence**, and **Sales Incentives**. Your mission is to improve productivity, performance, and visibility across the global Sales organization. **Sales Processes**: - Contribute to the Go-To-Market strategy: segmentation by customer size or vertical, and definition of sales methodologies (e.g., MEDDIC, Challenger Sale) - Define and formalize sales processes across the funnel (e.g., BANT qualification, pipeline stages, territory planning) - Own process documentation and ensure everything is correctly implemented and automated in HubSpot - Design workflows and tools that support daily sales activity: Lusha for contact details, LinkedIn Sales Navigator for outreach, seamless CRM integration - Ensure Sales Reps have clear, structured steps and resources to operate efficiently **Sales Intelligence**: - Define, track, and analyze key sales KPIs: pipeline coverage, win rates, cycle time, rep productivity - Build and maintain dashboards and performance reports to drive actionable insights - Support weekly pipeline reviews and forecasting processes with up-to-date data - Compare and analyze key ratios, such as average deal size from outbound prospecting vs. marketing-generated leads - Work cross-functionally with Finance and Marketing to align on growth metrics **Sales Incentives**:** - Own the monthly calculation of sales incentives and commissions - Collaborate with Finance and HR to ensure plans are aligned with business goals and individual targets - Develop tools and reporting for transparency and performance tracking - Run simulations and scenario planning to support future incentive designs - Ensure accuracy, clarity, and timeliness of payouts to build trust and motivation **Your profile**: - 5+ years in Sales Operations, Revenue Operations, or related roles (SaaS experience preferred) - Strong understanding of CRM tools (HubSpot) and reporting platforms (Looker, Tableau, etc.) - Experience in sales process optimization and incentive plan design - Analytical mindset with the ability to translate data into actionable insights - Excellent communication and project management skills - Fluent in English (French or other languages are a plus) **Our values**: At DiliTrust, our values guide everything we do. **Trust** is our foundation, ensuring transparency and integrity in every action. We promote **inclusion,** fostering a culture of empathy, diversity and belonging, where everyone's voice is valued. We foster a **hands on spirit,** encouraging initiative, resilience and action-oriented thinking to meet challenges. We strive for **excellence**, constantly pushing boundaries to drive innovation, and demonstrating generosity in all our endeavors. Above all, we succeed as a **team**, united by a common goal: collaboration. **What we offer**: Join a fast-growing company in a friendly, international environment (offices in France, Italy, Spain, Canada, Germany, USA as well as Dubai and Mexico); Our "Remote Policy" guarantees that you can find the right balance between "Onsite" and "Remote"; Last but not least, all the day-to-day benefits of the CSE, lunche vouchers, profitsharing bonuses, weekly sport session organized by TrainMe, etc **More info**: Location: Paris Seniority: 5+ years of experience Type of contract: Full time, hybrid