Head of Caregivers Operations

At Hublo, **we believe in the power of technology to transform the healthcare sector**. We envision a world where healthcare facilities are not just buildings, but thriving environments that inspire and support our healthcare professionals. To achieve this vision, we must first address the pressing need for healthcare facilities to recruit and maintain adequate staffing levels.

This is why Hublo developed a digital platform dedicated to them, now deployed in **3,200+ healthcare facilities** and used by **700,000+ healthcare professionals.** At the end of 2021, Hublo raised **22M€ to become the leading HR SaaS solution for healthcare in Europe.**

**Your role**:
As the **Head of Caregiver Operations** at Hublo, you will spearhead a pioneering team in the healthcare staffing sector.

This role is central to refining and executing operational processes, with the objective of improving our staffing solutions and ensuring that healthcare institutions efficiently find the necessary healthcare professionals.

Your position is crucial in driving a transformative impact in the healthcare staffing landscape.

**How you'll make an impact**:

- **Enhance Scalability**: Dynamically expand our operational capabilities to seamlessly adapt to the growing needs of healthcare institutions.
- **Foster Community Commitment**: Actively engage and sustain the enthusiasm of our expansive 700,000+ caregiver community, ensuring their continuous participation and dedication.
- **Optimise Platform Functionality**: Streamline Hublo's operations, transforming it into an exemplary model of efficiency in healthcare staffing.
- **Champion Service Excellence**: Develop and implement strategies to guarantee flawless caregiver shift management, thereby elevating the standard and dependability of our services.
- **Pioneer Engagement Strategies**: Drive innovative engagement initiatives, introducing novel features to strengthen and expand our caregiver network.

**What we’re looking for**:

- At least **6 years of professional experience**, building and leading operations teams in scale-ups. Having worked in the digital recruitment space in a plus.
- Proven track record in **defining and implementing processes to scale operations**:

- We're looking for talents with inherent managerial abilities, including those who have yet to formally manage a team but possess the potential and skills for **effective leadership.**:

- A keen understanding or experience in **data-driven decision** **making** is advantageous, as we value analytical approaches in our operations

**The experience we offer**:

- **Impact-first mission**: our focus on the healthcare sector offers a purpose-driven career.
- **Competitive compensation**: a salary package ranging from **75K€ to 80K€** per year based on your experience.
- **Professional growth**: a dynamic, human-scale structure that values initiative and dedication.
- **Responsible work environment**: in the process of getting B-Corp certified acknowledging our commitment to reducing our carbon footprint.
- **Dynamic locations**: our vibrant office on Rue de Paradis provides an inspiring setting. You'll also have a unique opportunity to work in our Cologne office in Germany.
- **Hybrid work policy**: flexible work arrangement—up to 10 remote days a month. **_(FOR FULL REMOTE, add the sentence “you’ll have a 500€ monthly allowance to travel to Paris”)_**:

- **Strong onboarding**: a comprehensive program, guiding you through your initial weeks at Hublo.
- **Team cohesion**: build strong connections with colleagues through regular team events and an annual seminar, ensuring a connected and collaborative work environment.
- We also care about your well-being with tangible perks:_
- ️ **Alan healthcare insurance**: online insurance, 50% of it paid by Hublo
- **A Swile Card**: Providing you with access to €11/day in meal vouchers, 50% covered by the company
- ️‍️ Access to a **variety of sports activities** through our partner Gymlib

**Your recruitment process**:

- Phone Screen with Pierre - (Lead Talent Acquisition)
- Manager Interview Maxime - (Chief Strategy Officer)
- Case Study with Maxime & Pauline (Head of Client Relations)
- Culture Fit with Adrien (CPO) & Maylis (Head of Product Marketing)
- Team Fit
- Hublo is engaged to create an inclusive environment for all individuals, regardless of ethnicities, gender, sexual orientation, age, ability, or background. During our recruitment process and internally, we enable equal opportunities and celebrate diversity._