Internship - International CRM Assistant - July 2024

**ABOUT BYREDO** "_Beauty can be many things to many people. Our job is to inspire people to be themselves_." Ben Gorham, Founder of Byredo. The European luxury brand BYREDO was founded in Stockholm in 2006, with an ambition to translate memories and emotions into products and experiences. BYREDO creates and develops a range of products such as fragrance and make-up but also ByProducts, the brand category for any non-beauty projects... BYREDO is reinventing the world of luxury through a new approach, where creation is led by emotions, expressing a full and limitless brand universe. BYREDO is sold in more than 40 countries in a very high-end exclusive network worldwide, with a growing presence online and a strong focus on Ecommerce activities. We believe that through creativity, we’re able to develop timeless products, both meaningful and inspirational, to people and their lives. We believe that only great people can design & bring those beautiful projects to life. We believe on talents vs profiles, on experience vs education, on diversity vs boundaries. We believe that only powerful teams can lead together the growth of the company, and therefore, we are highly committed to our people. At BYREDO we come as we are, with the intention to learn from each other and go beyond business objectives. **ABOUT THE JOB** We’re looking for an International **CRM Assistant** to work closely with our **CRM Campaign Manager** and support the wider E-commerce & CRM team. This role will allow you to work on CRM activations, client analysis, and targeting. By the end of this internship, you will have learned and developed CRM understanding, marketing automation know-how, luxury industry standards, and coordination skills. **WHAT YOU WILL DO** **CRM projects**: - Work with local and central teams to define and deliver the most relevant activation calendar for each market. - Personalize content and targeting based on each campaign's objectives. - Learn about marketing automation strategy and tools. - Assist the team on various loyalty and client experience projects. **CRM activation calendar**: - Support in adapting the most relevant CRM activation calendar for each market in coordination with central and local teams. - Lead campaign execution from brief to delivery in coordination with marketing teams. - Support local markets in developing specific activations (US, Europe, Japan, China). **Marketing automation**: - Learn how to use our marketing automation tool to implement campaigns. - Create client segments in line with each campaign objective and global targeting strategy by avoiding commercial pressure. - Participate in performance analysis on a weekly basis, providing insights and strong recommendations to all stakeholders to improve campaigns results. **Transversal**: - Participate in implementing and improving our client lifecycle programs. - Participate in transversal projects involving client and loyalty topics. - Conduct competition benchmarks in order to challenge our campaigns. - This list is non-exhaustive and may vary depending on current projects._ **Your key interlocutors for all of the above**: - Communication/ Marketing team. - E-commerce/E-merchandising team. - Retail teams. **WHAT WE’RE LOOKING FOR IN OUR NEXT TEAM MEMBER** - You have strong interpersonal skills and ease of communication. - You are proactive and curious, with a can-do attitude. - You have the ability to prioritize and manage multiple projects’ time wisely in a fast-paced environment. - You are rigorous, detail-oriented, and willing to work on numerous analyses. - You have a high affinity to luxury and beauty industry, this is a strong plus. **WHAT WE EXPECT YOU TO BRING TO BYREDO** *** - You are a Bachelor/Master's student in a Business and/or Engineering school looking for a gap-year or end-of-study internship. - You can provide an internship agreement from your school/university. - You have a first experience in Digital and/or CRM preferred. - You are MS Office proficient. - You are fluent in English, and French would be a plus **OUR COMMITMENT TO YOU** - We will onboard you in our fantastic sensorial adventure. - You will work in a flexible and agile working environment, surrounded by great people. - You will be part of our lively Interns community. - We strongly encourage test & learn mindsets from our interns. - You will be equipped with a Linkedin Learning license to boost your learning experience. - You will be able to know your impact and measure your success. **_ Kindly make sure to send us your CV in English._