Support Engineer
il y a 2 semaines
Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 99 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely Precisely Support Engineers drive to solve complex issues and develop unique solutions to make our customers successful. Our customers depend on the highly skilled technical engineers in our technical support group to help drive the success of their Quick-EDD deployment. Strong problem-solving skills, technical depth, communication, and the ability to develop creative solutions are a must. **YOUR ESSENTIAL DUTIES AND RESPONSIBILITIES**_ _ - You will address and resolve issues quickly and effectively to ensure customer satisfaction. - You will investigate, analyse, and solve complex problems occurring primarily on IBMi plattforms, software systems, and databases. - You will understand the complexities of enterprise systems and be able to determine if the cause of an issue is within the product, third party libraries, user developed code or jobs, or platform libraries. - You will continuously learn new technology, tools, systems, and sharing that knowledge within the team - You will create comprehensive internal and external Knowledge Base documentation for use by both customers and team members. - You will debug and provide recommended solutions and tools to address product issues and enhancements. - Other duties may be assigned. **MINIMUM REQUIREMENTS**_ _ - Equivalent experience will be accepted in place of the education requirement. - You have at least 2 years experience in Analytic Problem Solving and Troubleshooting - You have at least 2 years experience in IBMi Operating System - You have at least 2 years experience in Databases (e.g. Oracle, MSSQL, DB2) - You have basic knowledge in Customer Service - You have a bachelor's degree or equivalent - You speak English and French fluently **PREFERRED REQUIREMENTS**: - Knowledge / experience in Quick-EDD - Knowledge / experience in IBMi
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il y a 2 semaines
Paris, France Support! Temps pleinA leading smartphone brand is seeking an Onsite Project Engineer to enhance user experience through technical support and troubleshooting. The role involves stress testing Android devices, fault analysis, and collaboration with R&D. Ideal candidates possess strong programming skills in Java and C/C++, with a background in Linux and Android development. Join...
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Android Driver Debug Engineer
il y a 5 jours
Paris, France Support! Temps pleinA leading company seeks an engineer for onsite project support in Germany to analyze and debug issues with Android mobile devices. Candidates should possess a bachelor's degree and expertise in Java, C/C++, and Linux systems, with at least 1-5 years of relevant experience. The role involves problem-solving through systematic methods and requires strong...
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il y a 6 jours
Paris, France Teceze Ltd Temps pleinHi All, Hope you all doing well! we have a job opening for IT Support Engineer in Paris, France Role : IT Support Engineer - Delivery and handover of different hardware to the customer. - Set up and commissioning of notebooks, desktops and printers. - Set up of monitors, docking stations including cabling. - Installation check with the customer. (If the...
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il y a 4 jours
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Engine Test Facilities Support Engineer
il y a 1 semaine
Paris, France RHEA Group Temps pleinAre you looking for a new opportunity in a fast-moving global company with a family feel? A job where you could have an impact? We are looking for an Engine Test Facilities Support Engineer to work at ESA’s HQ premises in the city of Paris, France. **Tasks and Activities**: The scope of work will include: - Support STS-IF in the management and...
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Onsite Deskside Support – Backfill Engineer
il y a 7 jours
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IT Support Engineer
il y a 2 semaines
Paris, France Teceze Ltd Temps pleinHi All, Hope you all doing well! We have a job opening for IT Support engineer in Paris,France. Role : IT Support Engineer - Provide first/second level contact and problem resolution for customer issues. - Work with Third Party Vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain...
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IT Support Engineer Level2
il y a 7 jours
Paris, France TECEZE Temps pleinIT Support Engineer – Level 2 The IT Support Engineer – Level 2 provides advanced technical support for end users and IT systems. This role resolves escalated issues from Level 1, supports infrastructure and cloud services, and helps maintain secure and reliable IT operations. Key Responsibilities Resolve escalated desktop, application, and system issues...
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Certification Engineer
il y a 5 jours
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