Community Manager
il y a 1 semaine
Permanent contract
Berlin (Germany)
Position Duties
We are looking for a motivated and enthusiastic individual to join our team as a French Community Manager to support our games and player communities. This is a full-time or part-time position in Berlin, Germany, and is available immediately.
- You will plan and create content around our top titles on social media and streaming platforms such as Instagram, Facebook, Twitter, and Discord
- Build and maintain relationships with top players and influencers
- Respond to ticket-based customer support inquiries and assist them with COM2US support tools
- Perform functional QA and game evaluation tests for both new and existing games
- Translate game updates, community posts, and other texts from English to French
- Work together with the EU marketing team to plan and execute community events and other local initiatives
- Work closely with game developers and producers in the USA and Korea to ensure quality service provided to users
- Gather, analyze, and report community feedback and other data linked to event results
- Strong written and verbal communication skills in both English and French (native level preferred)
- Attention to detail and the ability to work in a fast-paced environment
- Understanding of cultural and ethical issues for English and French language
- Familiarity with various online/mobile game genres such as role-playing, FPS/Action, and sports
- Experience in the gaming industry as a Game Master, Community Manager, or contributor to various media
- Additional language skills are a big plus (especially Korean, German, or Russian)
- Experience with and an affinity for social media platforms such as Instagram, Facebook, Twitter, and TikTok
Additional Information
Why us ?
- You'll benefit from flat hierarchies and a lot of room to realize your own ideas
- An international working environment and offices around the globe with English being the main language
- Flexible working hours
- Possibility of home office
- The basics of course : free drinks, fruits, snacks, and coffee and regular team events
- Office dogs welcome Become part of the puppy pack
- Seniority accrual of vacation days Additionally, half a day off on Christmas Eve and New Year's Eve and approximately 10 bank holidays
- Yearly training budget for your own professional development
- Cooperate transport ticket and bike leasing to get you through Berlin
- Mobile devices as part of working equipment
- Partial reimbursement of your private phone costs
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