Head of Sales

**Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Head of Sales to drive and consolidate our business growth in France. With direct reporting to our Chief Growth Officer, this role should integrate Business Development, Customer Success and Team Management skills. This role will be responsible for ensuring the successful attainment of our sales growth and commercial development in France within the Dentsu Customer Experience Management (CXM) domain.**:

- Sales development and leadership for Omega CRM, Merkle and Dentsu France.
- Collaborates with the Regional CXM and dentsu France Leadership to ensure the implementation of the sales strategy and foster growth in local market service lines, aligning with the annual business plan objectives to consolidate Omega's position in France.
- Ensure proper sales coordination with Dentsu France Media & Creative leaders ensuring increased synergies across Dentsu service lines with aim of driving cross-/up-sell.
- Collaborates with the EMEA Growth Officer and Salesforce Practice Members to drive successful conversion of new business opportunities in France.
- Accompanying team to Pre Sales activity: sizing, approach, work plan, assessment.
- Relationship management with Salesforce commercial team.
- Lead the management of assigned clients in France.
- Ensure the fulfillment of the objectives and the Omega-promise to the client.
- Monitoring and quality control of deliverables in assigned projects.
- Managing the scope and expectations of new projects.
- Sale projects and drive clients under profitability management.
- Up & cross selling in assigned clients.
- Report to management on the evolution of sales objectives and customer satisfaction.
- Takes proactive measures to advocate for a work environment that embraces diversity and inclusivity, actively striving to recruit, advance, and retain a varied team of highly committed and motivated sales profiles

**Required Experience**
- Over 5 years of experience in Salesforce business development and significant experience in strategic sales management and go-to-market roles.
- Salesforce network well developed in France ecosystem
- A persuasive authority in the field, esteemed by business and sales leaders for their adeptness in solution-oriented selling.

**Skills**
- Analytical Thinking. Data-driven mentality.
- Strong interpersonal and relationship building skills.
- Team management skills.
- Team player skills mentality.
- Negotiation skills.
- Entrepreneurship mentality
- Exceptional communication and organizational skills.
- Fluent in English and Native French (Spanish is a plus)

**WHAT DO WE OFFER?**
- Based in Paris
- Competitive Remuneration Package
- Training and Certifications
- Full-time job
- Excellent & multilingual working environment
- Flexible working hours

Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 500 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow