Operations Client Service, Avp

il y a 3 jours

Paris, France State Street Temps plein

Who we are looking for:_

This is a position with a high level of responsibility within the Global Delivery (GD) Middle Office Client Service team. The Senior Client Service Representative is responsible for service delivery to a large global GD client. The role is responsible for ensuring successful service delivery, contract and SLA documentation and execution, MyStateStreet support, and key performance reporting.
- What you will be responsible for:_
- Manage client relationships and sentiment via extensive daily interaction with client counterparts in maintaining service levels and addressing a wide range of business issues
- Counsel others on making decisions that enhance the effectiveness and efficiency of daily operations.
- Champion inquiries from / issues raised by various State Street organizations and follow through to ensure that client facing problems and issues are addressed.
- Influence others in preparing various statuses, activity and performance reports for senior management.
- Collaborate with STT’s middle and back office operations and provide input on plans to enhance operations..
- Management of client facing issues including Operational Control Framework issues, reporting outages and reputation or risk impacting workstream items. Internal meetings are held to review updates and statuses with Centers of Excellence (CoE).
- Demonstrate proficiency as a My.StateStreet Product Champion and expanding expertise with Enterprise 2.0 and other platforms.
- What we value:_

PROBLEM RESOLUTION:

- Persuade or influence internal groups, as necessary to achieve desired results.
- Anticipate critical risks and exposures and facilitate mitigation.
- Ultimately responsible for the success of implementation problem resolution.

COMMUNICATION:

- Persuade and influence colleagues.
- Tactically use a broad array of communication vehicles to lead, direct, and facilitate client requests

PROCESS / LEADERSHIP:

- Oversee and recommend best practices, and educate others on their implications.
- Recognized authority across the organization and externally
- Operate with little supervision in a complex environment
- Education & Preferred Qualifications_
- A University Degree in banking/finance or related field.
- Minimum 5 years of experience in operations or audit in investments management, preferably with considerable client interaction;
- Experience with work with demanding clients;
- Extended knowledge of STT tools;
- Successful projects in process streamlining/ time reduction area;
- Proven ability of planning;
- Fluency in oral and written English and French.

  • AVP, EMEA Regulatory Compliance

    il y a 4 jours

    Paris, France PowerToFly Temps plein

    A global financial services company in Paris is searching for a Compliance AVP to support EMEA regulatory activities. The role involves coordinating responses to regulatory requests and collaborating with business stakeholders. Ideal candidates will have over 7 years of compliance experience, strong communication skills, and a foundational understanding of...

  • VP / AVP – Business Development

    il y a 4 jours

    Paris, France TechBiz Global GmbH Temps plein

    At TechBiz Global, we provide recruitment services to our TOP clients from our portfolio. We are currently seeking a VP / AVP – Business Development to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.Role Overview :We are looking for a dynamic and...

  • Area Vice President

    il y a 2 semaines

    Paris, France Similarweb Temps plein

    Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas. We help our customers succeed in today's digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more. In 2021,...

  • Area Vice President

    il y a 2 semaines

    Paris, France Similarweb Temps plein

    Similarweb is a place for the dreamers. A place to grow personally and professionally, by constantly challenging yourself and the status quo, bringing in new ideas, and simply daring to exploreIn Similarweb you'll be surrounded by talented individuals that are passionate about data, technology, and people. We raised over $240M and have 800 employees across...

  • Algo Trading Developer

    il y a 4 jours

    Paris, France Citi Temps plein

    Algo Trading Developer - Fixed Income Technology - AVP Join to apply for the Algo Trading Developer - Fixed Income Technology - AVP role at Citi Job Background and Context The Fixed Income Algo Technology team in EMEA supports Citi’s market making, algorithmic trading, and internal matching for the EMEA Business. We’re seeking to hire an AVP level...

  • Compliance AVP

    il y a 4 jours

    Paris, France Moody's Corporation Temps plein

    Compliance AVP - EMEA Regulatory Coordination At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by creating an inclusive environment where everyone feels welcome, can share ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world...

  • Compliance AVP

    il y a 4 jours

    Paris, France PowerToFly Temps plein

    At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world...

  • Client Services

    il y a 7 jours

    Paris, France Murex Temps plein

    Job ID: 42312- Location: PARIS (FRA)Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 2700 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and...

  • Assistant Service Client

    il y a 2 jours

    Paris 16e, France Borne Recharge Service Temps plein

    Engagée en faveur de la transition énergétique, Borne Recharge Service (BRS) accompagne ses clients dans leur transformation vers des modes de transport bas carbone. Les solutions permettant de démocratiser l’électromobilité, partout et pour tous, existent et nous nous employons, depuis 2012, à les déployer quotidiennement aussi bien auprès des...

  • GOT Transformation Leader

    il y a 4 jours

    Paris, France AXA Group Operations Temps plein

    A leading global insurance company is seeking a GOT Service Management & Transformation Executive Manager in Paris. This role involves leading the transformational changes in alignment with AXA's strategy, focusing on workforce planning, project governance, and implementing innovative solutions including AI. The ideal candidate will have extensive experience...