HR Director

**Piano Overview**

Piano’s Digital Experience Cloud empowers organizations to understand and influence customer behavior. By unifying customer data, analyzing behavior metrics, and creating personalized customer journeys, Piano helps brands launch campaigns and products faster, strengthen customer engagement and drive personalization at scale from a single platform. Headquartered in Amsterdam with offices across the Americas, Europe, and Asia Pacific, Piano serves a global client base, including Air France, the BBC, CBS, IBM, Kirin Holdings, Jaguar Land Rover, LinkedIn, Nielsen, The Wall Street Journal, and more. Piano has been recognized as one of the fastest-growing, most innovative technology companies in the world by World Economic Forum, Red Herring, Inc., and Deloitte. For more information, visit piano.io.

**Position Overview**

You will report to Piano’s Global Director, People and Organization, based in the USA. You will serve as a senior business partner for our engineering team located in France, provide strategic resource management, and manage HR operations in France. You will have significant scope to develop and implement innovative HR initiatives, drawing on your strategic and operational expertise. As the Director of HR in France, you will be a key member of the French Management Committee.

**What You'll Do**
- Partner with senior business and engineering executives to design and deliver people plans that improve effectiveness, anticipate hiring and development needs, and help achieve overall business goals
- Collaborate across People Solutions teams (Talent Acquisition, Talent Development, Total Rewards, etc.) to deploy timely, effective, and scalable programs to grow the business
- Lead initiatives with global scalability aimed at enhancing the employee and leadership experience
- Develop and assess KPIs to proactively coach leadership on engagement and productivity trends that enable managers to be more agile and effective - i.e. new hire assessments, talent reviews, and succession planning
- Drive the annual compensation programs to focus strategically on key employee retention and rewards
- Collaborate with the Talent Development team to identify skill gaps and deploy programs to suit the specific needs of leadership and team members
- Proactively advise leaders in employee life-cycle areas such as hiring, promotions, performance management, and terminations
- Metrics-driven business consultation to influence and coach leadership on people and trends
- Manage French compensation and benefits
- Administer and oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; and training and development
- Monitor and ensure compliance with French employment laws, regulations, and best practices; reviews and modifies policies and practices to maintain compliance
- Develop creative and innovative employee experience initiative to position the office as our center of excellence. Act as a steward of the Piano brand and culture
- Minimize turnover by maximizing employee engagement, appreciation, training, and growth opportunities
- Partner with payroll and operations leadership to strategize, plan, and implement reporting for resourcing, headcount, and office operations in France
- Plan, lead, develop, coordinate, and implement policies, processes, and initiatives to support internal training and development.
- Develop social dialogue, in particular by chairing the Works Council.

**Scope**
- **Position type**:Full-time
- **Compensation**: Competitive compensation based on experience and location
- **Work Environment**: Regular, onsite attendance is an essential function of the job
- **Travel**: May travel occasionally (domestic and international)