Country Manager France

**About Treatwell**:
**Treatwell is the leading beauty tech platform in Europe, empowering salons to run and grow their businesses through smart software and a powerful online marketplace.** With over 50,000 partners and 8 million monthly bookings across 13 countries, we’re transforming how the hair and beauty industry connects with clients.

In France, we’ve built a strong foundation and are already a market leader. Now we’re looking for a **Country Manager based in Paris** to lead the next phase of growth**:scaling sales, reducing churn, increasing supply density**, and **strengthening Treatwell’s leadership position** in one of its most strategic markets.

**Your Mission**:
As **Country Manager France**, you’ll have full commercial ownership of the French market. You’ll lead cross-functional teams across Sales, Marketing, and Talent—driving acquisition, retention, and performance.

You’ll be part of an **international organisation active in 13 countries**, working closely with colleagues across Europe and the **Treatwell headquarters in London** to align local execution with the broader company strategy.

**What You’ll Do**:
**1. Lead and Scale Sales Performance**:

- Own and evolve the partner acquisition strategy across Tier 1 & 2 cities (e.g. Paris, Lyon, Marseille) and expand into Tier 3 locations (e.g. Toulouse, Bordeaux, Lille).
- Lead a high-performing commercial team across SDRs, inbound/outbound sales, field sales, and team leads.
- Drive performance across the sales funnel—from lead to activation—and increase supply density in key areas.
- Define and monitor KPIs such as win rate, conversion, cost per acquisition, and revenue per venue.

**2. Retain and Grow Existing Partners**:

- Oversee the partner journey beyond acquisition—working with Account Management and Customer Success to boost activation, engagement, and satisfaction.
- Implement targeted churn-prevention strategies and reactivation initiatives.
- Monitor and act on partner health metrics (e.g. churn rate, NPS, product adoption, booking activity).
- Ensure salons extract long-term value from Treatwell’s software and marketplace.

**3. Build and Lead Cross-Functional Teams**:

- Hire, develop and lead top talent across Sales, Marketing and Operations.
- Oversee and align **local marketing execution** to support brand visibility, lead generation, and market-specific campaigns.
- Foster a culture of performance, ownership and collaboration in a hybrid work environment.
- Work closely with central teams (Product, Marketing, Finance, People) to execute strategy and scale success.

**4. Own Market Strategy and P&L**:

- Shape and execute Treatwell’s growth plan for France based on local dynamics and international objectives.
- Identify and unlock new market opportunities—geographical, vertical, or operational.
- Take full ownership of the **French market P&L**, ensuring growth is efficient, sustainable, and aligned with broader business goals.

**5. Lead with Values and Inclusion**:

- At Treatwell, leadership means more than hitting targets. As Country Manager, you lead with empathy, integrity, and by example. You live our values in your everyday decisions—creating a culture of ownership, collaboration, and respect.
- You foster an inclusive environment where every team member can thrive, regardless of background, identity, or experience.
- You believe that our **people and our partners are our greatest asset**—and you work every day to help them succeed.

**Requirements**:
**About You**:

- **Significant experience (6+ years)** leading commercial teams, ideally in **sales-driven environments such as SaaS or marketplaces**.
- Ideally, you’ve operated at **Country Manager level** or led a full **business unit**, with ownership of **P&L, growth strategy, and team leadership**.
- You lead by example, combining strategic thinking with hands-on execution.
- You’re highly data-driven and confident in using CRM and analytics tools (e.g. Salesforce).
- You thrive in **hybrid environments**, where in-office collaboration and remote leadership go hand in hand.
- Fluent in **French and English**, with a deep understanding of the local market and service economy.
- Passionate about **empowering small businesses** and shaping industry change.
- Experience in **beauty, wellness, or local services** is a plus.

**Benefits**

**What You’ll Get**:

- **A real opportunity to shape something meaningful and scale Treatwell’s future in France**:

- 28 days holiday + French public holidays
- €40 monthly Treatwell voucher - so you can treat yourself, too
- Mental health support through our partner Plumm
- Personal growth fund to support your professional development and team leadership
- A key leadership position in a fast-growing, international tech company
- Hybrid working with our central Paris officeA passionate, values-led and international team

**Our Values**:
At Treatwell, we don’t just build software—we build a company we’re proud of. Everything we do