Financial Administration Officer

CONTRACT TYPE

Permanent Contract
- DEPARTMENT

Dispute Resolution Services (DRS)
- COUNTRY

France
- LOCATION

Paris
- Description
- As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”. We act as the primary voice of the real economy in a range of intergovernmental organisations - from the World Trade Organization to the UN climate process - championing the needs of local business in global decision making. The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year - as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally. We also provide the world's premier private global dispute resolution services, leveraging ICC's unique independence, integrity, and expertise.

The role
- Reporting to our DRS Operations Manager, you will:

- Coordinate with our 12 case management teams to ensure the financial administration of cases is performed in accordance with the Rules, Notes and internal practices;
- Perform financial case management tasks including but not limited to processing credits, payment of arbitrator fees, arbitration expenses, ICC administrative expenses, revenue recognition, case closing;
- Coordinate with internal and external case stakeholders relevant to financial/ administrative case management tasks (case management teams, training and support staff, parties, arbitrators, administrative secretaries, personal assistants, DRS stakeholders, Legal Services,
- Finance, ICC Hearing Centre). Manage any financial administration issues raised by stakeholders;
- Support DRS financial and administrative process optimisation initiatives (documenting standard operating procedures, internal coordination, meeting organisation/participation, monitoring service delivery, staff and user support, exploring optimisation opportunities, testing new processes, ticketing, etc.); Any other tasks that may result from process optimisation initiatives.**Requirements**:

- Hold a degree or diploma in a discipline relevant to this position and/or experience in handling financial data, billing or client services;
- Can demonstrate strong numerical, administrative and interpersonal skills;
- Are a fast learner who is motivated to acquire in-depth functional knowledge of arbitration financial practices, processes and tools.
- Familiarity with financial and case management tools is a plus.
- Are proficient in Microsoft tools;
- Are detail oriented, autonomous and accountable with problem-solving capabilities;
- Possess excellent organisational, interpersonal, presentation and communication skills;
- Are able to meet reporting obligations, communicate effectively with teammates and adopt a transparent, coordinated approach to tasks and projects;
- Can demonstrate full proficiency in English and French. Another language/s is a plus.

Terms and conditions
- Terms and conditions
- Estimated start date: As soon as possible
- Department : ICC Dispute Resolution Services (DRS)
- Location: ICC International Headquarters, Paris
- Contract type and duration: Permanent contract (CDI), full time
- At ICC, we make business work for everyone, every day, everywhere. And when we say “everyone”, we mean it. We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential, and equality of opportunity is for everyone._