Install Base Account Manager

il y a 1 semaine

Paris, France Sinch Temps plein

Sinch is looking for a Customer Success Manager to focus on increasing existing account-based sales. This individual will work closely with Sales and Support leadership in efforts to execute business processes, follow best practices, and help meet the needs of our existing customer base. This individual will evangelize Sinch’s diverse product suite, resulting in the adoption, expansion, and renewal of Sinch’s customer base.
:
**Responsibilities**:

- Managing relationships with accounts with MRR of 3k-50k
- Conduct monthly & quarterly account reviews
- Prospect into existing accounts to proactively find new opportunities
- Managing a high-velocity sales funnel
- Own the customer lifecycle journey
- Update forecast weekly to show progression over their monthly quota

**Requirements**:

- 3+ years selling technology (SaaS preferred)
- Experience leading existing accounts (KAM, Account managerswith existing accounts, or CSM)
- Consistent track record of exceeding quota
- Experience handling a large portfolio of SMB clients
- History of selling to developers preferred

Skills and Characteristics
- Highly technical (relative to the average salesperson)
- Able to navigate sophisticated organizational structures
- Experience using Excel/Google Sheets
- High-velocity sales experience
- Polished
- Strong communication skills
- Salesforce or other CRM experience
- High energy
- Results oriented
- Ability to learn something new
- Experience working in a fast paced, high-level collaborative environment and promoting a partnershi mentality

**Benefits**:

- HAVE SOME FUN: You will have access to a catalog of negotiated offers and will get a refund of up to 25€ per month for the activities of your choice, provided they fit in the 3 following categories: culture /sport /travel.
- ENJOY A NICE LUNCH: Each month we credit an amount on your meal ticket card which can be used to buy food as well as in restaurants.
- CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Programs. Your mental health is as important as your physical health.
- TAKE A BREAK: Enjoy 5+ weeks of paid time off. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
- PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support through Maven.
- WORK FLEXIBLY: We offer teleworking opportunities for most of our positions because we believe it is what you do, not where you work, that matters.
- STAND IN SOLIDARITY: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
- TREAT YOURSELF: Our comprehensive anniversary program offers a personalized experience in recognition of milestones achieved.

We embrace diversity and equal opportunity in all aspects of our business. We are committed to building a company that empowers individuals from a diverse set of backgrounds and values diversity of thought as a beacon for performance. The more inclusive we are, the better our work will be.

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