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People Operations

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GoodNews was founded in Barcelona in 2020 (Covid-19), with the aim of bringing good vibes back to all neighborhoods. Since then, we have managed to bring our Good Vibes to 30 locations, more than 2,000 homes, and over 100 offices in Barcelona, Madrid, Amsterdam and Paris.

Our mission is to lead the coffee and functional beverage revolution in Europe, inspiring an optimistic, healthy, and sustainable lifestyle. We are constantly growing and looking for authentic and positive people who share our values and goals. But above all, and most importantly, we are looking for authentic people with great vibes.

We are currently looking for a full-time **People Operations** employee in Paris to join our Human Resources department. If you meet the requirements and would like to revolutionize the world of coffee from a sustainable perspective with a positive impact, we would love to meet you :)

**TASKS**:
**Recruitment & Selection**
- Serve as the first point of contact for recruitment needs related to Barista and HQ positions.
- Draft job descriptions and benchmark salaries.
- Schedule and manage interviews, in coordination with City Managers.

**Onboarding**
- Coordinate the onboarding of new hires and schedule training sessions in collaboration with City Managers.
- Oversee administrative registration processes.
- Set up internal tools and access (Microsoft, Odoo, Numbrs, etc.).

**Payroll Management**
- Calculate complementary hours, holiday pay, co-branding and night shift bonuses, transport reimbursements, sick leave, and unpaid leave at month-end.
- Prepare monthly salary cost reports by point of sale.
- Address and resolve payroll-related queries.

**Offboarding**
- Manage all administrative processes related to resignations, objective and disciplinary dismissals, and end-of-probation terminations (including drafting termination letters, final payroll, and internal account closures).
- Ensure full legal compliance in offboarding processes, including notice periods and labor law requirements.
- Conduct exit interviews to identify reasons for departure and opportunities to improve retention.

**Shift Scheduling**
- Assign barista shifts in alignment with the City Manager’s operational strategy.
- Publish weekly schedules and process updates shared by Trainers outside of office hours.
- Approve internal shift change requests and leaves and update replacements accordingly.

**HR Administration & Compliance**
- Maintain and administer the HRIS (Factorial), including:

- Contract management (signatures, renewals, contractual updates)
- Probation period tracking
- Vacation and leave policies
- Draft official warnings and disciplinary actions based on incident reports from Trainers or City Managers.
- Provide HR metrics (KPIs) such as turnover, payroll costs, and absenteeism to support decision-making.
- Improve internal processes and automate routine HR tasks to boost efficiency.
- Ensure full compliance with local labour laws, including collective bargaining agreements and legal obligations related to payroll, penalties, and benefits.
- Mediate internal conflicts and resolve workplace issues in a professional and constructive manner.

**WHO ARE YOU**:

- 1 to 2 years of experience in Human Resources, ideally in fast-paced environments such as hospitality, retail, or startups.
- French and English speaker. Spanish will be highly valuable.
- Previous experience managing HR admin, onboarding/offboarding, and shift planning.
- Familiarity with French labour law and payroll basics is required.
- Experience working with HRIS systems (e.g. Factorial, Personio, etc.).
- Strong organizational and time management skills.
- Problem-solving mindset with the ability to act quickly and pragmatically.
- High attention to detail, especially in administrative tasks.
- Comfortable with digital tools and willing to improve internal processes.
- Collaborative mindset, able to work closely with City Managers, Trainers, and HQ teams.

**_WHAT DO WE OFFER?_**
- Full-time permanent contract.
- Opportunity to be part of a young, rapidly expanding and developing company with endless opportunities to learn.
- Young and highly motivated work environment.
- And, of course, good coffee at all hours.

Interested? Do you meet the requirements? We want to meet you