Inside Sales Engineer

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:
Sales Support Manager

At ABB, we are committed to tackling global challenges. Our core values—care, courage, curiosity, and collaboration combined with a strong focus on diversity, inclusion, and equal opportunity, are key drivers in our mission to empower everyone to create sustainable solutions.

Reporting to:
Sales Support Manager

**Your Role and Responsibilities**

As a Sales Support Specialist, you will be the expert in drafting competitive offers, estimates, and even the most complex quotations for clients. You will develop technical solutions to support the offer and provide technical advice.

Key responsibilities include:

- Analyze complex specifications and develop tailored technical proposals, including pricing and documentation.
- Provide internal and external technical advice on product usage. Follow up on offers. Handle customer technical complaints. Communicate with the entire sales/admin and marketing team.
- Participate in the development and adoption of internal/external software tools necessary for effective sales support.
- Ensure all customer requests within your scope are addressed. Analyze defined KPIs and initiate action plans when targets are not met.
- Propose improvements to request handling processes.

**Qualifications**
- Technical degree BAC +2 / BAC +3 (e.g., BTS in Electrotechnics, BUT GEII, or other technical training) with commercial training (ideally a professional degree in Inside Sales Engineering).
- Minimum of 3 years’ experience in a similar role.
- Strong written communication skills. Proficient in IT tools. Fluent in English.
- Ability to work independently. Versatile, able to manage multiple files/deadlines simultaneously, detail-oriented. Collaborative, solution-focused approach with strong verbal and written communication skills.

**About Us**

**Salary**: €35,000 - €42,000 gross annually, depending on experience
Benefits: 100% reimbursement of public transport costs, performance bonus, etc.
Work model: Hybrid #LI-hybrid

Our commitment to diversity and inclusion:
ABB is an inclusive company, and we aim to recruit and promote diverse talent. Our job descriptions are gender-neutral; masculine terms are used here solely to simplify the text.