Implementation Manager

**What you do**

Reporting to Vice President - Global Sales Operations, you will be responsible for onboarding of new partners and the expansion of existing partners into new markets.

You will play a role to leverage best project management and process engineering practices to creating repeatable project templates when applicable and create turn-key implementation processes that ultimately reduce the time to market. Your main responsibilities will be to:

- Manage complex, strategic and large projects that onboard new partners, migrate partners to new solutions or expand the geographical footprint of partners‘ points of sale.
- Ensure strong understanding of each partner’s onboarding requirements (should not be shy of asking questions) and document the requirements and approvals.
- Serve as a primary contact and advocate for our partners while managing the partner relationship throughout the project.
- Lead the project team while working cross-functionally with different depts, leading without authority to ahieve project goals, timelines and budgets.
- Assess the different tasks to meet the goals through strong internal networking, leveraging of resources and reengineering development, readiness and testing processes. Ensure a smooth launch of our insurance in the partners‘ live environments.
- Define milestones, roll-out plan and timelines through both repeatable and customized project plans depending on the need of the partner.
- Document all projects and processes and push the envelope in efficiency. Lead and contribtue to a community of Onboarding and Project Excellence.
- Provide regular updates through CRM tools and report on the status of all implementation projects. Escalate risks and roadblocks in a timely manner.

**What you bring**
- 6+ years experience in the Travel industry (travel insurance would be a plus) - experience within AZ group is an additional plus
- 3+ years in a Project Management role (experience with different kinds of project management - waterfall, agile - is a plus)
- A team player, with excellent communications skills & capacity to resist to work pressure and tight deadlines
- Result oriented and high performer, with the ability to lead without authority
- Facilitates process improvement
- Acts with transparency
- Capable to work MS Project and Microsoft Office
- Business fluent level of English necessary, additional language would be a plus

**What we offer**

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health & life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.

Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year and are motivated to go the extra mile to offer peace of mind to our customers around the world.

Great to have you on board.
**Let’s care for tomorrow.