Strategic Account Manager, B2B

**About us**:
We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

**Great journeys start with Trainline**

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, and affordable as it should be.

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.

We bring together millions of routes, fares, and journey times from hundreds of carriers for consumers, serving them through our highly rated app and website. This segment represents the B2C arm of the business.

**Introducing Trainline Partner Solutions (TPS)...**

This role sits within TPS, in the Strategic Growth Team of B2B Distribution. The team is responsible for managing channel partners and leading business development activity. Channel partners include Online Booking Tools (OBTs) and Global Distribution Systems (GDSs) that choose Trainline as their technical provider to access rail content across multiple markets. These platforms allow Travel Management Companies (TMCs) and their corporate customers to book rail.

**As a Strategic Growth Manager at Trainline you will...**
- Manage and grow relationships with key channel partners (account management), and generate new sales through those partners (business development).
- Act as the main point of contact between organizations, build strategic relationships, and provide guidance and support to help partners deliver a Trainline-powered rail offering that benefits both businesses.
- Collaborate with channel partners to reach end customers who use their platforms to book rail. You’ll identify opportunities, lead negotiations, close deals, and support delivery.
- Explore and evaluate new opportunities in the leisure travel market, including OTAs, MaaS platforms, and tour operators.
- Use your strong organizational, communication, and problem-solving skills, along with your passion for business development and negotiation.
- Coordinate cross-functionally with customer teams and internal Trainline teams (including supply, product, integration, tech, finance, and commercial operations) to ensure smooth project delivery.

**Responsibilities**

You will be responsible for driving incremental net ticket sales through your portfolio.
- As an account manager, guide your channel partners in developing a leading rail offering that supports their product and commercial goals.
- As a business developer, generate new sales by signing and onboarding potential customers (e.g., TMCs and travel sellers in the leisure market) who book via Trainline’s channel partners.
- Attend key travel industry events across Europe as a visitor or exhibitor.
- Map out new business opportunities in priority European markets.
- Identify, engage, and qualify targeted outbound leads.
- Filter and qualify inbound leads.
- Manage the full sales cycle: understand client needs, propose tailored solutions, pitch commercial offers, negotiate terms, and close deals.
- Support integration of Trainline solutions into the customer environment.
- Contribute to ad hoc projects and help launch strategic initiatives.

**Knowledge & Experience**
- Degree in business or a related field, or strong commercial acumen through equivalent experience.
- Fluent in English and at least one additional European language (Italian, Spanish, or German) is required.
- Familiarity with the business travel or rail distribution sector is desirable.
- Experience in business development and/or account management is desirable.
- Experience managing complex, long-cycle B2B sales is desirable.
- Project management experience is beneficial.
- Strong communication skills, both written and verbal.
- Proactive, adaptable, and comfortable navigating complex or ambiguous situations.
- Experience using Salesforce is advantageous.

**More information**:
Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, extra festive time off, and excellent family-friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:

- **Think Big** - We're building the future of rail
- **Own It**:

- We focus on every cu