Cdi - Store Leadership & Client Experience Learning

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At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Get ready to think creatively, work strategically, and make your mark at a leading global retailer. Together, we’re evolving, innovating, and reimagining the future of beauty and retail.

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You will excel and enjoy this position if you are ready to actively handle the following missions:_**
- Create and roll out the strategy of the store management training path at Sephora; starting with the On-Boarding until the highest level of store leadership expertise
- Elevate and in charge of organising the Store Management & Floor Management EME expert Community and further development the skill sets and competencies of this expert community
- Work together with the On Boarding & Client Experience Learning Expert to elevate the On Boarding of store leaders at Sephora
- Work together with key departments such as Retail Operations, CRM, HRD’s and commercial Directors to integrate digital and non-digital client tools into the training programs and to respond to the ever evolving business needs at Sephora
- Make digital learning an integral part of the Store Leadership training path and work together with the digital and social learning expert to define the strategy from a client experience and store leadership program
- Work together and liaise with the Corporate learning team to create a consistency in our management learning portfolio
- Come up with innovative new learning experiences and moments to keep the curriculum fresh and appealing for the entire store management population

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- Have a few years of Store leadership/ retail management experience
- An expert in designing a Retail management training expertise
- Eager to make a difference in a fast evolving environment
- Have a an apetite for the omni-channel retail world
- Are good at animating a community of experts - creating the ‘belonging’ feeling for this community
- Creative and thinking out of the bow whilst also able to create a structure for a successful roll out of the training materials
- Have demonstrated coaching and feedback skills - if possible in an international environment
- Team spirit mindset and open to give and receive feedback to achieve the best possible results
- Good at creating partnerships with different departments and seeing the bigger picture of the retail training projects
- Speaking and writing fluent English and elevated level of one or more European languages is a plus (French, Italian, Spanish or )

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While at Sephora, you’ll enjoy..._**

**« Diversity, Inclusion & Belonging »**

We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business—ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging in store, online, and in our workplaces. We believe in demonstrating our values with action

**« Beauty & Beyond »**

Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.

**« Endless Evolution »**

You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.

**« Creativity Unleashed »**

At Sephora, you’re encouraged to explore, innovate, and have funwhile working with diverse clients, teams, and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.

**« Bold Authenticity »**

Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you.You are what sets us apart.

**Sephora is an equal opportunity employer and values diversity at our company.**
- SEPHORA recruits and recognizes all talents_

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