Partnership Development Manager

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

This role, reporting to the Regional Head of Partnerships, focuses on managing existing partner portfolios, executing partnership strategies, and driving engagement activities. Responsibilities include account planning, lead generation, joint marketing initiatives, partner enablement, and more. You'll collaborate with various departments to meet company objectives. If you're skilled in partnership management and ready to make an impact, read on.

Key Responsibilities:
ACQUISITION AND ONBOARDING
- Lead acquisition of new partners in alignment with HQ and regional sales management.
- Sign new partnerships and actively manage existing partnerships to grow, monetize and expand them according to defined revenue/gross profit goals.
- Ensure partner compliance and adoption of company programs.
- Develop relationships and facilitate partner onboarding.
- Ensure Infobip solutions, the sales approach, and go-to-market activities within the region provide value to partners in their portfolio.
- Monitor partner portal.

ENABLEMENT AND GROWTH
- Organize partnership events and drive initiatives to improve relationships.
- Develop local relationships with partners and facilitate internal connections.
- Monitor partners' sales cycles and assist in customer acquisitions.
- Collaborate with sales representatives to drive partner growth.
- Forecast business growth and identify opportunities for expansion.
- Meet quarterly targets through existing and target partnerships.
- Lead joint planning processes and ensure partner benefits are maximized.
- Execute partner certification program as per standards.

COLLABORATION AND DATA HYGIENE
- Define regional partnerships with the Global Strategic Partnerships team.
- Facilitate activities between partners, sales, and executives.
- Ensure seamless connection with post-sales teams.
- Provide inputs on partner scoring changes and document use cases.
- Manage partner conflicts and align cross-functional teams.
- Accurately insert partnership data into CRM system.
- Ensure partner users are certified and access is revoked when needed.
- Enable customer acquisition through partnership management.

**Requirements**:

- Minimum of 3 years in a partnership development and/or sales role, preferably in a CPaaS or SaaS environment.
- Results-orientated with a proven track record of success in developing partnerships and/or selling to senior contacts and key decision-makers.
- Excellent communication and negotiation skills.
- Ability to multi-task, prioritize, and execute in a fast-paced environment.
- Solid strategic thinking and analytical skills, with the ability to translate market insights into partnership strategies.
- Full professional fluency in French and English.

When you become a part of Infobip you can expect:
Awesome clients. - We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users

Opportunity knocks. Often. - Being a part of a growing company in a growing industry - we challenge you not to grow Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.

Learn as you grow. - Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.

Connect globally. - Work with people from all over the world. We put the “global” in globalization.

Pay & Perks. - Competitive salary, a team taking care of all the equipment you need, team building and other organized activities.

Talk about a balanced lifestyle
- Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer._
- All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity._

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