Program & Business Operations Intern, Emea

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

**The community you will join**:
Airbnb is seeking a **Program and Business Operations** intern to join the **France & Benelux team**, which focuses on driving our business in one of the most mature regions for Airbnb (2nd destination ), yet still with a lot of untapped growth.

**The difference you will make**:
You will work closely with the local leadership team to look at potential growth opportunities, while supporting leaders in providing fundamental data insights for decision making. This pivotal role will enable you to participate in designing the strategy for Airbnb in France, and in implementing it successfully, while helping you to gain a comprehensive understanding of how the different functions interact with each other.

More specifically, you will partner very closely with our country leaders to monitor business performance and take an active part in strategic projects. This is a very varied position in which you will analyse data, interact with many stakeholders (to follow up on projects’ advancement), but also have the opportunity to have a more hands-on approach in the day-to-day business life

You can expect to:

- Drive strategic initiatives by supporting business monitoring, generating actionable insights, and contributing to decision-making through analysis. This includes computing campaign results and helping shape new revenue-generating ideas.
- Lead and support operational execution of key projects, from hands-on involvement in key country initiatives to proactively launching currently unstaffed projects.
- Collaborate with different stakeholders from all levels in various projects you will be taking an active part in.

**The intern experience**:
As an intern, you’ll be integrated into a team where you’ll contribute to challenging projects. Your manager, team, and our incredible employee community will strive to be superhosts to you during your internship. We provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes connection, belonging, and travel.

**Your expertise**:

- You are in your final year of a Masters degree in Business Administration or a related field.
- Based in Paris (this position requires in-person office presence, but our Paris office is absolutely gorgeous)
- Ideally, you have prior work experience in a consulting capacity (previous internship or university side project)
- You speak (& write) both French and English very fluently (you don’t have to be a native speaker, but you need to be comfortable with both languages)

Desired Skills
- Experience with SQL, large databases and raw data, including the ability to write queries against large warehouses
- Skilled user of Excel/Google Sheets
- Tableau and/or Superset skills are a plus
- Strong analytical skills and ability to derive high-quality analysis from data.
- Experience making data-driven recommendations and decisions
- Ability to work proactively and results-driven: always trying to learn that extra detail that can help make the most accurate decisions
- Experience in project delivery and in program management
- Good knowledge of French & Benelux markets preferred
- Experience with an internet marketplace business or within the travel industry is a plus