Operations Strategic Senior Project Manager

**Company Description**
Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development.

Its 2000 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise, respect, fairness and transparency.
To support our fast-growing presence on all continents, we are constantly looking for new Believers to join us and make a stronger and more positive impact on the music industry

Believe is listed on compartment A of the regulated market of Euronext Paris (Ticker: BLV, ISIN: FR0014003FE9).
Ready to #setthetone with Believe?

The Operations Strategic Senior Project manager will be reporting to the SVP Operations of Believe.

She/he will address all internal & external stakeholders relationship gouvernance, OPS team culture & best practices & lead specific adhoc transversal OPS projects:
1. Structure & deploy DSP (Digital Service Providers) relationships gouvernance between OPS leaders and each TOP DSP in coordination with Retail
- Support the DSP/OPS global gouvernance definition
- Work in strong collaboration with Retail and OPS Leaders to define the key topics to cover
- Extend the gouvernance to the sub Tunecore OPS leader as well
- Implement those instances with DSP (from preparation, animation & follow-up actions)

2. Deploy OPS / Product / Tech gouvernance between OPS leaders and Product & Teach leaders
- Implement the Product/Ops/Tech gouvernance
- Represent OPS in any transversal topics/projects
- Collect & communicate a global Product roadmap impacting all OPS teams
- Collect & communicate a global Move to Cloud roadmap impacting all OPS teams

3. Revisit & deploy OPS Steering Committee gouvernance between OPS leaders, Central stakeholder & the Regions leaders
- Produce with the support of OPS leaders the OPS Management Report
- Organize quarterly OPS Steering Committee with OPS leaders, Central stakeholders & Regional leaders
- Implement those instances with local teams (from preparation, animation and follow-up actions)

4. Structure & deploy regional & local GM/GMO relationship gouvernance between OPS leaders and the Regions leaders
- Support the local/central GM/OPS global gouvernance definition
- Implement those instances with local teams (from preparation, animation and follow-up actions)

5. Revisit & deploy other internal stakeholders (Central Sales, DCF, Legal, Retail) relationship gouvernance between OPS leaders and other department leaders
- Support the Central internal stakeholder / OPS global gouvernance definition
- Implement those instances with local teams (from preparation, animation and follow-up actions)

6. Support the OPS culture & best practices
- Support the OPS Global Strategy
- Help the OPS leaders to revisit the current OPS KPIs
- Support the OPS policies definition & documentation
- Define OPS processes template & documentation
- Ops culture through OPS All Hands, OPS offsite

7. Lead Strategic & Transversal OPS projects

Some key projects will be assigned to the OPS Senior Project Manager. She/He will be responsible to lead these projects from scoping and framing until successful hypercare.

8. Depending on the project phase, She/he will be responsible to prepare the following materials (non-exhaustive list):

- Functional conception documents (e.g.: process mapping, standard operating models)
- Functional analysis (e.g.: gap analysis)
- Data analysis
- Documentation
- Change management materials (communication or training supports)

**Qualifications**
- Experience in a Strategic/Management consulting firm or any project department within a Tech or media company
- Experience in a start-up/scale-up with reputation of getting things done.
- International experience
- Strong analytical & synthesis skills
- Strong Systems and process thinking
- Strong relationship building qualities
- Strong skills on PowerPoint, Excel (experience on JIRA is a plus)
- The reputation of getting things done (very result oriented)
- Excellent command of both English and French languiage, in oral and written communication.

**Additional Information** Set the tone with us**

Working at Believe means having individual and collective impact in a fast-growing company

At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.

We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world.

We have two hearts at Believe - our People and our Artists.

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potentialWe aim to provide our Believers with the best environment to thrive.

**ROCK THE JOB**
- Tailor-made t