Consumer Care

il y a 1 jour

Paris, France Konecta Digital and SL&E Team for Coca-Cola Temps plein

**Company**: Konecta Group

**Location**:EU - preference for Spain, UK, Austria, Germany and France

**Languages**:English, Spanish, German, French

**Contract**:Part-time 50% (20 hours per week)

✨ A fantastic opportunity to work with one of the world’s most respected brands. The role of Consumer Engagement Coordinator draws on elements of consumer care & engagement, community management, analytical skills and stakeholder interaction. You will be confident in your expertise, a hard-working individual and able to think creatively and act decisively.

Powered by Konecta, we support our partner's digital transformation and cultural change by staying transparent and inclusive, seeking for progress rather than perfection.

**Position Overview**:
You will be part of the dynamic Consumer Interaction Centre (CIC) team - a team of experts who engage, on behalf of our client, with consumers and online communities through relevant conversations, content & experiences. The CIC team operates across a range of platforms and across a number of iconic brands.

**‍Responsibilities**:

- You provide professional, courteous, and prompt written support for consumers, liaising with other departments to provide two way communication on issues.
- You provide a timely resolution to consumer issues and queries as per agreed ‘rules of engagement’
- You raise critical issues to manager/stakeholders for responses that are not covered by pre-approved knowledge base.

**Job requirements**

**Education**:Bachelor or Post-grad graduates preferred.
- **️Related work experience**:Some experience within a consumer care role, with consistently high performance & reviews/quality scores/SLA targets met.

**Skills**: Excellent communication skills; Fluent in written and spoken English and one another European language; Passion for TCCC brands, consumer care and social media.

**Important**:_Konecta Digital and Social Media Team is dedicated to exclusively support the digital strategy of its client Coca-Cola. You will be employed by Konecta or our local 3rd party employment partner who will be responsible for all aspects related to the employment contract and relationship. You will be part of an amazing team tasked to drive the digital strategy and transformation for Coca-Cola, covering aspects such as digital marketing & operations, digital commerce, social listening, publishing, data & programmatic, digital experiences and innovation._

  • Operations Analyst

    il y a 1 jour

    Paris, France Alma Temps plein

    Since Alma’s launch in 2018,**our growth has been exponential**: every month, dozens of new merchants install our solution and thousands of new customers use Alma for the first time. This growth implies a high operational workload that continuously needs to be processed and improved. The Operations team is responsible for **setting up and managing the...

  • Alternance - Consumer Care Assistant - ASAP

    il y a 5 jours

    Paris, Île-de-France Shiseido Temps plein

    Consumer Care AssistantPosition opened for an Apprentice starting ASAPMain MissionsPart of the E-Business Team EMEA, the Consumer Service assistant will report directly to the Consumer Service Manager EMEA. She/he will join a team which operates for 7 brands of Shiseido Group (DTC and non DTC) on a EMEA perimeter in order to ensure our consumer's...

  • Regional Sales Manager Consumer Care

    il y a 3 jours

    Paris, France JM Huber Corporation Temps plein

    **Portfolio Business**_:_** CP Kelco **Summary**: **Responsibilities**: - Develop an in-depth Account Plan and a Business Development Plan for growth in the Consumer Care area in EMEA. - Deliver financial growth targets on revenue and profitability for relevant Global and Regional strategic accounts. - Provide Voice of Customer (VOC) feedback including...

  • Manager, Consumer Sectors

    il y a 7 jours

    Paris, France Business for Social Responsibility Temps plein

    We are proud to say that we have a team of some of the most talented and motivated people working on sustainability in our global offices in Copenhagen, Guangzhou, Hong Kong, London, New York, Paris, San Francisco, Shanghai, Singapore, Tokyo, and Washington, D.C. **Position Overview**: Managers work collaboratively across BSR on a range of consulting and...

  • Global Cmi Project Manager

    il y a 2 semaines

    Paris, France coty Temps plein

    Global CMI Project Manager Skincare - Luxury Division - Based in Paris **POSITION OVERVIEW**: This person will be responsible for driving consumer centric decision making in the Skincare category, by providing strategic and actionable insights (consumer, market, retail) using primary and secondary research, knowledge and expertise. She/He will report to the...

  • Global Marketing Intern

    il y a 1 semaine

    Paris, Île-de-France Cooper Consumer Health Temps plein

    Cooper Consumer Health (CCH) is one of the leading European companies in the healthcare sector, specializing in self-medication. We focus on the development, manufacturing, and distribution of a broad portfolio of branded self-care products, covering key categories such as antiseptics (Betadine), digestive health (Duphalac), women's health (Saugella),...

  • Senior Brand Manager

    il y a 2 semaines

    Paris, Île-de-France Trusted Consumer Self-Care Products Temps plein

    At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self-Care market and the largest U.S. store brand provider of over the counter and infant formula. Dedicated to providing The Best Self-Care for Everyone, we are the...

  • Brand Activation Manager

    il y a 3 jours

    Paris, Île-de-France Trusted Consumer Self-Care Products Temps plein

    At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self-Care market and the largest U.S. store brand provider of over the counter and infant formula. Dedicated to providing The Best Self-Care for Everyone, we are the...

  • Stage/internship Global Luxury Consumer

    il y a 1 semaine

    Paris, France Coty Inc. Temps plein

    REQ ID 96188 POSTED Sep 9, 2025 FUNCTION Internships & Apprenticeships LOCATION Paris, 75, FR, 75002 Global Luxury Consumer & Marketing Insights 6-month internship starting from January 2026 In the Global Luxury Consumer & Marketing Insights department, you will work with our international teams to help them in their day to day & strategic thinking...

  • Senior Marketing Manager, Consumer Brands Europe

    il y a 5 jours

    Paris, France DSM Temps plein

    **Senior Marketing Manager, RCB EUR, P&B** **Paris, France/ Barcelona, Spain or London, UK** **Hybrid** Shape the future of fragrances for consumer brands in Europe with dsm-firmenich. As a Senior Marketing Manager with strategic thinking, you'll connect market trends, brands strategies with dsm-firmenich value proposal to identify new business...