Customs & Trade Manager

**Title**:
Customs & Trade Manager

**Company**:
Ipsen Pharma (SAS)

**To Lead nonstandard logistics operations (including non-finished goods) related to acquisition, merge, integration of new CMO resulting in the extension of new international logistics routes / network. Role will combine project and operation management supported by sub-Logistics department. Position will also aim to build and centralize expertise on Customs, Tax, Regulatory over the logistics scope.**

**Main responsibilities / job expectations**
- **Strategy**:

- Advise on Logistics network solution strategy & optimization
- Define strategy & provide governance for adherence to regulations
- Build a strategy on samples management (API-Semi Finished-Finished product) with a strong collaboration with EMO & EAP team.
- Integrate Customs/regulation in the Ipsen supply chain and at the enterprise level
- Watch on regulation, changes and opportunities for new capabilities. Monitor industry evolution/trends towards establishing mid/long term Ipsen strategy
- ** Operation**:

- Accountable for execution & delivery
- Selection of customs broker and performance management
- Serve as interface with Launch department.
- Manage Customs broker (import / export clearance
- Establish & monitor Customs Metrics (KPIs)
- Track Customs issues & identify root causes
- Monitor and execute process to secure and retain Powers-of
- Attorney for customs business.
- ** Deliver Compliance**:

- Accountable for the coordination & delivery of customs compliance
- Establish global Customs standards for compliance enablement and towards operational efficiency
- Establish sustainable processes for customs management. Document & coordinate via procedure or guidance the non standard operation (API, semi-finished flow)
- Ensure continuous mandates monitoring (new, change) for compliance and fulfilment
- Provide Customs Subject matter Expertise and guidance to internal and external stakeholders. Provide Training/Education plan and knowledge transfer to stakeholders
- Identify IPSEN Network changes & projects affecting Logistics network (New Legal entity, M&A, Divestiture, new SKU launches )
- Identify process areas requiring Process improvements
- ** Project / Continuous improvement**:

- Run project to optimize current flow
- Support savings and compliance improvement projects
- Facilitate Change management across the network
- Proactively identify and deploy value beyond compliance opportunities to bring a return on investment
- Identify evolution of the market and technologies that can provide an added value to IPSEN.
- Support the Supply chain digitalization effort for Customs

**Knowledge, abilities & experience**

Education / Certifications:

- Master’s degree graduate or post-graduate in Commercial Trade / Logistics

**Experience**:

- At least 10 years’ experience in Pharmaceutical Industry working in Supply Chain logistics & Commercial
- Knowledge of Customs regulations, pharma logistics & Cold chain

Languages:

- Fluent English. French is an advantage

**Key Technical Competencies Required**
- Strong leadership, clear vision, able to motivate and create nimble high performing teams
- Experience in managing teams and complex projects, as well as working in matrix settings
- Strong interpersonal and negotiation skills with a proven ability to build strong personal networks, both within and outside Ipsen and use them to secure appropriate support and outcome for a project.
- Challenges and questions ways of working to seek improved process and performance.
- Proven ability to lead change and communicate difficult messages effectively.
- Excellent written and oral communication skills to influence business.