Airport Services Duty Officer- Paris

il y a 1 semaine

Paris, France Qatar Airways Temps plein

About the role

We are recruiting for an Airport Services Duty Officer based in Paris, France.

In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time department of flights. You will also have overall control of the shift as a direct representative of the Airport Services Manager. You will also ensure punctuality and safety of all Qatar Airways operations.

Specific accountabilities include:

- Ensuring that passenger and aircraft handling practices conform to the safety and security standards
- Ensuring that all QR aircraft handling standards are met on a shift basis
- Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline
- Ensuring proper allocation of manpower and resources in the airport operations
- Completing checks to ensure adequate standards are maintained
- Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling
- Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
About you
- Relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
- Strong background in Airport or GHA Operations
- Good understanding of Conditions of Carriage, International Civil Aviation Safety and Security Procedures in accordance with ICAO and IATA.
- Overall knowledge of airport functions within passenger and baggage handling, weight and balance and dangerous goods regulations.
- Excellent customer focus and service delivery.
- Must have a current legal right to live and work in Paris, France.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

  • Airport Services Duty Supervisor- Paris, France

    il y a 1 semaine

    Paris, France Qatar Airways Temps plein

    We are recruiting for the role of Airport Services Duty Supervisor in Ground Services based in Paris, France. Reporting directly to the Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for. You will also be required to support...

  • Duty Officer

    il y a 2 semaines

    Paris 7e, France AFRICAWORK Temps plein

    Nous recrutons pour l'un de nos clients qui opère dans le secteur de transports aériens de passagers, un **Duty Officer**qui aura comme principales missions: - Contribuer à l’assistante des passagers au niveau de l’escale ; - Contrôler en permanence la réalisation du Handling dans l’escale ; - Assurer le traitement des réclamations clients ; -...

  • Duty Officer

    il y a 2 semaines

    Paris, France AFRICAWORK Temps plein

    **À propos du poste** Nous recherchons un duty officer ou une duty officer pour rejoindre notre équipe dynamique. En tant que duty officer, vous serez responsable de la gestion des opérations quotidiennes et de la coordination des activités au sein de notre organisation. Ce rôle est essentiel pour assurer le bon fonctionnement des services et garantir...

  • Duty Officer

    il y a 1 semaine

    Paris, France AFRICAWORK Temps plein

    Nous recrutons pour l'un de nos clients qui opère dans le secteur de transports aériens de passagers, un **Duty Officer**qui aura comme principales missions: - Contribuer à l’assistante des passagers au niveau de l’escale ; - Contrôler en permanence la réalisation du Handling dans l’escale ; - Assurer le traitement des réclamations clients ; -...

  • Customer Services Agent

    il y a 2 semaines

    Paris, France Gulf Air Temps plein

    Main Objective Maintain standards of Customer Service and monitor service level at airports in order to achieve targets. MAIN DUTIES **_ A._**_ _**_CHECK-IN/DEPARTURE_** - Carryout pre-flight check, ensure flights are properly edited and adequate check-in facility allocated to passenger/baggage check-in. - Anticipate contact with high yield passengers...

  • Customer Services Agent Part-time)

    il y a 1 semaine

    Paris, France Gulf Air Temps plein

    Main Objective Maintain standards of Customer Service and monitor service level at airports in order to achieve targets. MAIN DUTIES **_ A._**_ _**_CHECK-IN/DEPARTURE_** - Carryout pre-flight check, ensure flights are properly edited and adequate check-in facility allocated to passenger/baggage check-in. - Anticipate contact with high yield passengers...

  • Duty Supervisor

    il y a 6 jours

    Paris, Île-de-France Etihad Temps plein

    SynopsisLet your career take off with the World's Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services.In this role, you will plan, direct, and supervise the airport operation, overseeing team and service provider...

  • Senior Airport Services Agent

    il y a 2 semaines

    Paris, Île-de-France Emirates Temps plein

    Job PurposeIdentify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services, and boarding gates, by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner.Adhere to the internal operating boarding procedures by ensuring that laid...

  • Hotesse D'accueil

    il y a 2 semaines

    Paris, France ONET AIRPORT SERVICES Temps plein

    La société ONET AIRPORT SERVICES est la branche du groupe ONET spécialisée dans les métiers de l’assistance aéroportuaire. Implantée sur de nombreuses escales, elle compte plus de 400 collaborateurs à travers la France, parmi lesquels 300 personnes qui œuvrent sur l’aéroport Paris-Charles-De-Gaulle au service des clients de plusieurs compagnies...

  • Airport Services Manager

    il y a 7 jours

    Paris 4e, France Flynorse Temps plein

    **Joining Team Norse is more than getting a job. It is all about belonging**.** We are starting a new airline and in this exciting role you will be responsible for the overall development and management of Airport Services within Ground Operations at CDG / BER Airports. You will be based with an office location at CDG, with expectation to travel to manage...