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Reporting and Analysis Supervisor

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Lyon, France TaskUS Temps plein

**Reporting and Analysis Supervisor (Sales)**

**So what does a Reporting and Analysis Supervisor (Sales) really do? Think of yourself as someone who will need to**
**understand what the business should be focusing on based on the data you gather**
**from Salesforce, Pardot, and other revenue tracking apps to perform business analysis and data comparisons,**
**create spreadsheets**
**based on Salesforce data and**
**make recommendations**
***
**based on the best-case scenarios of the data you've analyzed**
***
**while also leveraging the market insights**
**available through the BizDev and Marketing team, so not just anyone is qualified for this role We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. Now we need your full concentration because it's time to imagine what it's like being a Sales Operations Lead.**

**Imagine yourself going to work with one thing on your mind: that you are**
**responsible for the collection and analysis of sales data for both prospects and clients**
**for sales productivity and customer satisfaction because it will enable performance reviews and problem resolution. You will be**
**creating pivot tables in spreadsheets for analysis and comparison of sales and revenue data for both new logo and existing accounts**
**. This will include**
**creating presentations for data visualization**
**. This analysis will be performed weekly, monthly, and quarterly, including creating Board of Directors quarterly reports with analysis for review. You will**
**document observations and recommendations on the data and perform trend analysis on revenue, margin, and sales activities for both new logo and existing accounts**
**. These results and recommendations will be presented and discussed on a consistent basis with the management teams of both areas, so you will have to have good communication and presentation skills. It is equally important that you're able to derive recommendations from market insight and forecast trends to make sure your sales data is anchored on reality. Also, you will be working with cross-functional teams, i.e. Sales, Bizdev, Marketing, Client Services, Consulting, etc. to set goals and targets based on the data set you've mined in Salesforce and Pardot. As you tackle your new tasks for the day, you know that it comes down to one thing: that knowledge of the sales and account management functions are important, along with business and data analysis for trend reporting and projected outcomes.**

**As a Reporting and Analysis Supervisor (Sales), you will**:

- ** Support the development of sales and operations strategy, understand priorities, and track progress;**:

- ** Optimize sales and operational efficiency through innovative thinking, process improvement, system enhancements, and best practice sharing;**:

- ** Engage and work with aligned sales, account management, and operations teams to more effectively achieve data needs and analysis results;**:

- ** Manage multiple concurrent projects and initiate, drive projects to completion with mínimal guidance;**:

- ** Assist the sales operations manager in understanding process bottlenecks and inconsistencies to implement data enrichment processes to improve sales and account management team's performance;**:

- ** Develop and maintain sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams;**:

- ** Work closely with our sales and account management teams.**

**So, do you have what it takes to become a Reporting and Analysis Supervisor (Sales)?**

**Requirements**:

- ** Has at least 5 years of experience in a relevant position along with direct or indirect management experience.**:

- **Someone who has the ability to understand, create, and deliver top-quality, audience-appropriate communication.**:

- **A data-driven person who can build spreadsheets and dashboards using Salesforce and financial data.**:

- **We need someone who is a motivated professional who is comfortable in a fast-paced, fun environment.**:

- **Has excel and data management skills, including pivot tables.**:

- **Has strong analytical skills and has attention to detail.**:

- **Someone who can develop reporting out of Salesforce and Pardot.**:

- ** Technology-savvy, preferably in the contact center, customer service, or analytics technology.**:

- **Self-motivated and has a professional attitude.**:

- **Excellent written and verbal communication skills.**:

- **Must possess good decision-making skills, organized and detail-oriented.**:

- ** With the knowledge of the ff: sales and account management process, using computers and Google Suite, and a strong familiarity with metrics such as Bookings, Close Rate, Industry Booking Analysis, Escalations, Competitive Analysis, Quota Setting, Net Growth, Downgrades, Renewals & Cancellations, Quality of Accounts, Marketing