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Associate Director, Medical Information France
il y a 2 semaines
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At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
**Job Description**:
Associate Director, Medical Information
Department: Global Medical Information - France
Reporting Line: Reports to the ACE Region Medical Information Director (Australia-Canada-Europe), with a dotted-line reporting relationship to the Chief Pharmaceutical Officer (CPO)
Position Focus: Medical Information Affiliate Lead
Job Overview
- Delegated Leadership
- Acts under delegation from the Chief Pharmaceutical Officer (CPO), providing regular updates and reporting issues or anomalies.
- Oversees all Medical Information (MI) activities at the affiliate, including vendor-managed services and out-of-hours coverage.
- Medical Information Services
- Responds to unsolicited medical and scientific inquiries via the MIRM system, ensuring responses are accurate, balanced, non-promotional, and compliant with local regulations.
- Collaborates cross-functionally to address complex requests and ensures vendors have access to up-to-date information and resources.
- Content & Documentation
- Develops and maintains local MI response documents in line with regulatory requirements.
- Applies copyright policy when sharing scientific publications.
- Compliance & Quality
- Identifies and reports adverse events and product complaints per procedural guidelines.
- Ensures quality and consistency of MI services, including oversight of MI record documentation.
- Reporting & Insights
- Provides KPIs and activity metrics from MIRM system for the monthly Quality Committee and other stakeholders.
- Shares trends and customer insights with the CPO and key internal partners.
- Strategic & Cross-Functional Initiatives
- Participates in global and local MI projects aligned with strategic plans.
- Supports initiatives such as product launches and early access programs.
- Training & Development
- Leads or supports training for new staff, cross-functional colleagues, and vendor teams.
- Mentors and develops junior MI team members.
- Leadership & Continuous Improvement
- Leads or co-leads local and global MI initiatives.
- Promotes operational excellence and fosters strong cross-functional relationships.
Responsibilities
- Leadership & Oversight
- Lead the French Medical Information (MI) service under delegation from the CPO, maintaining regular updates and reporting challenges or anomalies.
- Oversee outsourced MI activities and the out-of-hours cover system managed by a third-party vendor.
- Ensure inspection readiness, support internal audits, and implement process improvements.
- Lead or contribute to local MI procedural document development and updates.
- Medical Information Delivery
- Respond to unsolicited medical/scientific inquiries on Gilead products via the MIRM system.
- Research and collaborate cross-functionally to address complex requests.
- Create and maintain local MI response documents in compliance with regulations and in collaboration with internal stakeholders.
- Compliance & Quality
- Identify and report adverse events, special situations, and product complaints in accordance with procedures.
- Manage local QA processes, ensuring consistency and quality in MI responses.
- Metrics & Reporting
- Provide MI activity metrics and KPIs from MIRM system for the CPO and other stakeholders, including during monthly Quality Committee meetings.
- Communicate trends, customer insights, and data gaps to affiliate stakeholders.
- Training & Development
- Serve as MI training liaison for new staff and vendors.
- Mentor and support development of junior MI team members.
- Strategic & Cross-Functional Initiatives
- Support strategic initiatives such as product launches and early access programs.
- Drive and execute global MI initiatives to support HCP decision-making and patient care.
- Participate in g
