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Partner Enablement
il y a 2 semaines
Enablon, a Wolters Kluwer business, is the world’s leading provider of Sustainability, EH&S and Operational Risk Management Software. Enablon’s mission is to enable the Sustainable Company. It offers the industry's most comprehensive enterprise EHS software platform with technology, content and services that help large & complex organizations manage risks, ensure compliance and continually improve operational excellence.
As an Enablon employee you will enjoy working with this industry leading product, as part of a highly skilled and motivated team, delivering your absolute best to your delighted clients.
You can be based in Paris or the The Hague (or in elsewhere in Europe).
Role
Partner Enablement & Operations Manager will have a deep understanding of the Enablon solution and the product/sales/services strategy with the aim of developing programmatic approaches to integrate and enable partners to succeed in the Enablon ecosystem. This role will have a wide span of responsibilities in the following (but not limited to) areas:
- Partner On-boarding & Training / Certification- Service Partner Management- Partner Communication- Partner Program management- IT security- Contract / Legal Document Management- Process & Tool Deployment / Management- Partner Services Integration- Program Development / Execution- Partner Scorecard / KPI Reporting
Specific duties include:
- Maintain Service partner relationships- Service partner selection & governance (Customer experience)- Manage regional capacity for service partners based on certifications and project experience- Manage service partner communications - inbound and outbound- Optimize administrative tasks (processes, tools) within interaction with Services Partners- Manage Service partner expectations internally and externally- Manage necessary partner contractual documents- Manage Partner IT security- Support Change Management to Services Partners and Enablon teams- Facilitate communication between different departments, actors and clients- Resolve conflicts, escalations between Enablon & Services partners- Participate in the partner strategic planning process.
About you- Bachelor’s Degree- At least 5-7 years of professional experience working on software or integration projects- Project management and implementation of software solutions for large companies- Strong understanding of Professional Services implementation- Demonstrate excellent verbal and written communication- Strong organizational skills- Effective problem solver- Strong and demonstrated ability to build lasting relationships with customers/partners- Proven ability to clearly communicate actions and facilitate to positive outcomes
Travel requirements- 20%-30% percent travel required depending on quarterly cycles & customer needs.- International travel may be required.
