Technical Project Manager

**Allow us to introduce ourselves**

Ancient Gaming, an innovative software creator for the future of iGaming, bucks the trend that has lacked innovation for two decades. **We're not trend followers; we're trendsetters. **As iGaming pioneers, we challenge the status quo, crafting not just appealing software but a whole new experience for the innovative, high-spending generation seeking to reinvent gaming interactions. Founded in 2018 in Malta, we've become a global presence with **100+ dedicated team members **spanning across our brands and **30**+ countries**. And yes, we're proudly remote-first

**Your mission as the **Technical Project Manager (Onboarding)****

Your primary goal is to craft and execute user onboarding strategies that drive engagement, retention, and satisfaction. You will lead projects that ensure new users quickly grasp and enjoy the platform, leveraging gamification and user-centric strategies to make onboarding an exciting and seamless experience. Your expertise will be crucial in creating onboarding processes that resonate with our audience and reflect the dynamic nature of gaming.

**You will be working on**:

- CSGORoll: the world’s #1 skin gaming site. A community social gaming platform targeted towards CS2 players, featuring unique in-house custom-built games such as Roulette, Crash, Unboxing, and PVP.

**What you’ll be doing**:

- Spearhead the design and launch of onboarding experiences tailored to the gaming and iGaming audience, focusing on enhancing user activation and long-term engagement.
- Integrate gamification elements into onboarding to make the process fun, interactive, and rewarding, encouraging users to explore the platform and unlock its full potential.
- Customize onboarding flows based on different player segments, understanding their gaming backgrounds, preferences, and expectations to deliver a relevant and engaging experience.
- Track key metrics like activation rates, retention, and user engagement to evaluate the effectiveness of the onboarding experience and identify opportunities for improvement.
- Partner closely with Product, Development, Marketing, and Community teams to ensure the onboarding process is aligned with our brand and delivers a unified experience.
- Lead concurrent onboarding projects, ensuring they are delivered on time, within scope, and with the highest quality.
- Continuously engage with users to gather feedback and refine onboarding processes, ensuring new users feel welcomed and supported from the start.
- Implement scalable solutions and best practices that allow for efficient onboarding as our user base grows.
- Continuously seek ways to incorporate gaming mechanics, challenges, and rewards into the onboarding process to keep users engaged and excited.

**You will thrive in this role if you have**:

- 3+ years of experience managing user onboarding within the gaming or iGaming industry, with a solid track record of driving user engagement and satisfaction.
- Expertise in designing onboarding processes that incorporate gamification and drive user interaction and enjoyment.
- Deep understanding of user behavior, using data to optimize onboarding experiences and tailor them to specific audience needs.
- Comfortable navigating the fast-paced environment of gaming, able to pivot quickly based on user feedback and market changes.
- Proven ability to work across departments, leading cross-functional teams to align onboarding strategies with broader business goals.

**It will be good if you have**:

- Familiarity with virtual items, skins, and gaming community dynamics, helping to create onboarding flows that resonate with players.
- Credentials like PMP, CAPM, CSM, or UX design certifications that can support efficient project execution and user-friendly onboarding design.

**What’s in it for you?**
- ** Flexibility Policy** - It's about giving you the freedom to structure your workday in a way that best suits your lifestyle and responsibilities outside of work
- ** Work-from-anywhere Policy** - you have the chance to work from anywhere in the world, we are a remote-first company and we are proud of it
- Every year for our **team-building **we choose a location and go there to celebrate our achievements together
- A** dedicated budget** to purchase all the equipment you need to set up your home office
- ** L&D budget** for you to develop your skills
- ** Spill Mental Health Service **- full access to counseling for any employees who need it
- Innovative, fun, flat structured **rapidly growing** company with endless opportunities to grow