IT Systems Administrator

**About**:
Swan is the leading European fintech specialized in embedded banking. A laureate of the French government’s selective year list of tech champions, “French Tech Next 120,” we are quickly expanding across Europe.

Over 100 European companies have already seamlessly integrated banking services such as accounts, cards, and payments into their products through our Banking-as-a-Service platform. This approach, known as “embedded finance”, empowers businesses to elevate their offerings and create new revenue streams — often times tripling their revenue

Our founders’ vision from the beginning was Simplicity: that anyone with a fintech idea at 2 am can visit our website, start building, and buy themselves a coffee with a self-issued card the very next day. That vision has taken us far.

Following a 38M€ Series B round last September, we have been doubling our headcount and already have over 230 Swanees across offices in Paris, Bordeaux, Berlin, Barcelona, Amsterdam, and Milan If you’re excited about joining a European fintech adventure, Swan is the way

**To learn more about us**:About Swan** ; **Our story**.**

***Job description**:
We are seeking a skilled and dynamic IT Systems Administrator to join our growing team. As an IT System Administrator (or IT Engineer), you will play a crucial role in maintaining and enhancing our IT environment. This position is designed for a professional who possesses a combination of technical expertise and hands-on experience in managing IT systems with a focus on automation and project management. You will be joining our IT team in our Paris office.

**Main tasks**

**Systems Administration and maintenance**:

- Assist in the management and maintenance of the IT “infrastructure”, including many SaaS tools, systems, hardwares and a bit of basic network,
- Perform routine hardware and software updates to ensure optimal performance (via MDM),
- Oversee software and hardware installations, configurations, and upgrades, ensuring all systems are up-to-date and secure.

**Project management**:

- Work on many IT projects to enhance the IT environment,
- IAM/Access: Manage user accounts, permissions, and access levels across various platforms,
- Maintain accurate and up-to-date documentation of IT systems, procedures, and configurations.

**Security Measures**:

- Implement and enforce security protocols and best practices to safeguard systems and data,

**Collaboration**:

- Collaborate with IT team on support and projects,
- Collaborate with Security team to develop and implement IT/Security strategies aligned with organizational goals,
- Collaborate with cross-functional teams to understand needs and provide effective solutions.

**Stack overview ️**
- MacOS + Kandji,
- Okta + G Workspace,
- Slack, Notion, 1Password, Siit,

**Your team**

You will join the IT team run by Gabriel - IT Manager and enhanced by Gérald - IT Specialist. Working very closely with the Security team. Composed of 1 VP + 3 Engineers.

**Preferred experience**:
**You’re a great match if**:

- **You have at least 4-5 Years of experience** as an IT Systems Administrator or in a similar role, ideally having worked in start-up / scale up.
- Proficiency in troubleshooting hardware, software, and network issues.
- Strong macOS proficiency is required. Additional proficiency in G Suite and Okta would be a plus.
- Knowledge of security protocols and measures.
- Strong communication skills and ability to collaborate effectively.
- You enjoy working in a challenging fast-paced and team-oriented environment.
- Excellent written and verbal communication skills in English and French, enabling effective communication in our international environment.
- Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying
- Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief._
- When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area._

**About Swan**:
**Perks of being a Swanee**:

- Hybrid remote policy: We offer the possibility of working from home for 2 days per week.
- The best health insurance: Alan
- Swan encourages you to have fun staying fit, thanks to partnerships with Classpass & Gymlib.
- We respect your lunch break. Mid-day free-time is sacred and our French office even provides a Swile card to cover your meal on work days.
- Twice a year we go somewhere gorgeous (a chateau, a mountain) where we reconnect, deep-dive into big topics, and relax.
- This isn’t a perk, it should be the rule, but di