Business Support Manager Associate

**JOB DESCRIPTION**
The Business Support Management (BSM) function is tasked with a variety of business administration and control responsibilities in support of the Corporate & Investment Bank. As a Business Support Manager - Associate, you will liaise between Business Management, Business Control Managers, individuals within a specific business or function and business-aligned, Corporate or third-party technology and support providers. As business connectivity is essential in this role, team-members are aligned to and co-located with the business or function they are assigned to support. This is primarily an in-office role, in support of CIB teams in Paris and elsewhere in Europe.

**Responsibilities**:

- Off-board leavers - work with managers to ensure that all leavers have accesses removed at the appropriate time
- Manage transfers - assist managers to ensure that requests for the addition or removal of accesses, permissions and subscriptions from transferring employees are managed as appropriate
- Manage various monthly audit and control procedures
- Participate in various ad hoc business aligned projects: productivity initiatives, technology refreshes, internal audit processes and reporting and compliance reviews as required.
- Manage floorplans and ensure that that business demand for space is met. Partner with the Global Real Estate to manage location strategy projects.
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**Required qualifications, capabilities, and skills**
- 3+ years of related experience
- Strong oral and written communication skills
- Strong and independent problem solving skills
- Customer service / client facing experience is helpful
- Knowledge of Microsoft Office (Excel, Word, and PowerPoint)
- Excellent relationship building skills with the ability to listen well and influence others
- Ability to work under pressure, prioritise multiple assignments, and bring tasks to completion
- A self-starter who is well organised and consistently meets deliverables
- Comfortable leading an initiative or playing a support role on the broader team

**Preferred qualifications, capabilities, and skills**
- French language skills not essential but a distinct advantage (a firm commitment to develop business level French will be required if not already fluent)

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.