Creaform - Manager, Customer Services Sales, Emea

Are you in the Grenoble area? Are you passionate by sales, proud to coach your sales team so that they shine with success and achievement? Come join us with your enthusiasm and expertise

Our Customer Services department is looking for its future **EMEA Sales Manager** to grow this territory and the people in charge of prospecting and retention in a dynamic growth context.

Your main mission will be to help the team and key partners (resellers) win new customers while maintaining the current portfolio; to adapt sales strategies locally to enable the achievement of sales and profitability targets; and finally to ensure that the organization continues to deliver a best-in-class customer experience, notably through the development of digital.

Want to learn more? Read on, then apply We should have a blast working together

**Your key responsibilities**:

- Actively deploy the strategic plan for your territory.
- Set team and individual goals (4 employees)
- Work directly with the resellers in your territory.
- Act as a coach to ensure that everyone adopts best practices throughout the sales process.
- Monitor results, analyze variances and implement actions to achieve targets.
- Drive sales forecast accuracy and funnel growth.
- Develop service activities in collaboration with the operational team
- Ensure the right balance between workload and project schedules.

**Your projects will require you to**:

- Keep a close eye on sales opportunities, sales reports, forecasts and performance indicators in order to act quickly and effectively.
- Participate in industry or promotional events (e.g. trade shows) to cultivate customer relationships.
- Conduct training on sales techniques and company product features.
- Proactively follow up on assigned customer accounts to build strong relationships with them.
- Collaborate with other departments to develop and execute regional sales strategies that align with overall company goals.

**We are looking for people who**:

- Communicate effectively in English, French and German (this is an important asset).
- Have several years of relevant experience in sales and management of vendors and/or resellers.
- Are willing to travel within the territory on occasion (approximately once a month).

**Why choose Creaform**
Founded in 2002 in Levis (Quebec, Canada), Creaform has been established in France (Grenoble) since 2005 and is a world leader in 3D measurement technologies and 3D engineering services. We develop, manufacture and distribute portable and automated 3D solutions for thousands of customers in over 85 countries. Our innovative technology benefits many industries, such as aerospace, automotive, manufacturing, consumer products, research and education, non-destructive testing (NDT), heavy industry and power generation.

As a subsidiary of AMETEK Inc, a leading global manufacturer of electronic instruments and electromechanical devices, Creaform is recognized internationally for its cutting-edge technologies and R&D excellence. Although we are developing our market on a global scale, our work environment preserves the entrepreneurial spirit and dynamism of a start-up company.

Convinced that our ability to innovate endlessly is fueled by the diversity and the right to be different of our employees, and determined to establish and maintain a diversified and representative workforce, Creaform fully subscribes to the principle of employment equity. In particular, we are committed to providing equal employment opportunities in accordance with the provisions of the Quebec Charter of Human Rights and Freedoms and the Canadian Charter of Rights and Freedoms.