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Pre-sales Engineer
il y a 2 semaines
Applause empowers leading brands to deliver flawless digital experiences for their customers on any device, in every location. The company’s testing, feedback, and research solutions enable businesses to delight customers, drive topline revenue and innovate faster.
Applause ensures digital quality for websites, mobile apps, IoT products and in-store interactions in a way no other approach can - via its managed global community of over one million on-demand testers. Only real people on real devices in real locations can provide the real issues and feedback that brands need to deliver great digital customer experiences.
Thousands of companies of every size - including Google, Audi, Rolex and Swisscom - rely on Applause to dramatically decrease the time and cost of delivering great digital experiences for their customers.
For our operations in EMEA, we are looking for a:
**Pre-Sales Engineer (M/F/x) - Italian speaking**
Location: Berlin or remote-based in Germany, France, UK, Spain or Italy
**Responsibilities**:
- Provide pre-sales technical/functional support to prospective clients and customers while ensuring customer satisfaction with mínimal supervision, through online sales efforts or onsite.
- Operate as a digital quality spokesperson, promote the sales effort by helping customers optimize QA in the software development life cycle.
- Act as the Digital Quality lead, controlling the voice and message of interactions with customer technical teams executing a consultative selling process.
- Contribute with original, creative thinking related to solving customer issues, creating relevant features, and advancing Applause Digital QA strategy.
- Lead detailed discovery and scoping calls.
- Work closely with sales to review requirements, develop solution oriented pricing and value-focused proposals.
- Describe the benefits and value of integrating Applause’s professional QA community into a customer’s SDLC.
- Work with sales to create and submit proposals and SOW’s.
- Work with the project delivery team to effectively communicate sold solutions.
- Train and Coach internal Account Executives concerning new products and solutions.
Qualifications:
- You hold a university degree, preferably in IT, Software Engineering, Business administration or a related field.
- You have gained a minimum of 3-5 years of experience in a customer facing role as a (Pre) Sales Consultant, Solution Consultant or in a similar role for digital products such as apps, web solutions or a SaaS platform.
- Excellent written and verbal communication skills in English and one additional European language (Italian, Spanish, French or German).
- Experience working and communicating directly with Managers, Directors, VP and C-Level personnel.
- Ability to quickly review customer’s products to build knowledge and determine special needs.
- You have experience with value selling.
- Experience with ROI and pricing calculations is a plus, as well as first experience in the software development or testing area (e.g. functional QA, UX, Automation, payments, etc.).
- You are self-motivated and you can respond to the needs of others with a can-do attitude.
- You are willing to travel within Europe up to 30% of time.
**Benefits**:
- Experience a highly collaborative atmosphere and a truly international team spirit with colleagues from 35+ nationalities.
- Be part of the market leading solutions provider with a high-value service used by thousands of clients all over the world across all verticals.
- Access to 7000+ online courses via Coursera.
- Detailed and structured Onboarding that ramps you up in no time.
- Tailored training from our in-house sales trainer.
- A great EMEA office in the center of Berlin, right next to Gleisdreieckpark - remote work and home office possible with great IT support across Europe.
- Ranked as one of Forbes' List of Most promising companies and ranked as one of the best places to work (e.g. Chip Magazine, Kununu, Focus Business Magazine).
Do you want to be involved in the expansion of an international company and work for one of the fastest growing tech firms? If so then this position at Applause is perfect for you
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