Inbound) Business Development Manager

**About**Fresha**

Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

**Role Overview**

We’re looking for an **Inbound Business Development Manager** to join our French Sales team.

Reporting directly to the **Head of Sales, France**, you’ll be the first point of contact for inbound leads qualifying, nurturing and converting them into long term partners. Unlike a traditional outbound sales role, this is about **high quality consultative conversations** with prospects who are already engaged with Fresha.

It’s a fast paced, target driven role where you’ll manage the entire sales cycle from first contact to close, ensuring every inbound opportunity is maximised.

To foster collaboration and impact, all Fresha employees are based in the office five days per week.

**What you’ll be doing**

**Hitting KPIs**: Consistently achieve monthly revenue targets (c. 400€ per month, higher than outbound due to inbound lead flow).

**Qualifying leads**: Engage 100% of inbound leads quickly and effectively, understanding their business needs and potential fit with Fresha.

**Consultative selling**: Run discovery conversations and tailor product demos to show value against partner objectives.

**Sales cycle ownership**:Manage the full process from first call to close, ensuring a smooth handover into onboarding.

**CRM discipline**:Log and track all lead interactions, ensuring accurate data for forecasting.

**Partner collaboration**:Work with cross functional teams to ensure a seamless new partner experience.

**Feedback loop**:Provide structured feedback on inbound lead quality and trends to Sales leadership.

**What we’re looking for**

Experience: Minimum 2 years of B2B sales with a track record of closing new business.

Language skills: Fluent in French and English.

Industry background: SaaS, online marketplaces or payments is highly desirable.

Sales DNA: Strong consultative skills, able to listen, qualify and close.

Organised & efficient: Can prioritise, manage pipeline and work at pace.

Curious & driven: Always looking to improve and grow.

Bonus points if you have: Experience in the beauty & wellness industry.

**Interview process**

**Talent screen**:30 mins (video call)

**Hiring manager interview**: 45 mins (Head of Sales, France)

**Panel/presentation**:60 mins (GM France + Head of Sales)

We aim to complete the process within two weeks.

**Our commitment to inclusion**

At Fresha, we’re building a culture where everyone feels empowered to contribute. We welcome applicants from all backgrounds and do not discriminate based on legally protected characteristics.

If you require any adjustments during the process, let us know we’ll support you.